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Old 04-03-2004, 02:35 PM   #1
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Default Boot problem

Hi

I have XP Home
It was after installing new CD Playing software that the problem started
When I boot up it opens with what appears to be the Safe Mode entry screen,
When I navigate using the arrows and press enter on any of the options
a windows logo appears and the returs to the same screen displaying the message " Sorry for the inconvenience windows has not been able to start, this may be due to a software or hardware problem"

Can anybody help
Thanks
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Old 04-03-2004, 03:49 PM   #2
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Default Re: Boot problem

Hmm. Have you got a boot disk? If not you will have to try and re-install Xp.
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Old 04-03-2004, 08:00 PM   #3
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Default Boot Problem

Hi David,

Thanks for replying
I do have a CD that came with the computer, when I insert it, it says
"To boot from CD press any Key"
When I do it looks like it's going to reinstall and asks me to accept licence

Should I continue, will it install over whatevers still there

Thanks
Norman
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Old 04-04-2004, 03:29 AM   #4
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Default Re: Boot problem

Yes I think you may have to install. Do not format the disk, just re-install windows and you will keep everything.
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Old 04-04-2004, 07:25 AM   #5
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Yeah, always the best answer to it.
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Old 04-04-2004, 07:37 PM   #6
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Many Thank's, I will try this
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Old 04-05-2004, 04:29 PM   #7
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Cool - post back to tell us how you did!
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Old 04-05-2004, 07:52 PM   #8
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Talking Boot Problem

Thanks Guys

Success, was able to reinstall XP
had to reinstall some programs, lost some documents but otherwise OK

Happy again
Thanks
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Old 04-06-2004, 09:17 AM   #9
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Cheers, glad to have been of help!
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Old 04-08-2004, 12:36 AM   #10
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Thumbs up Re: Boot Problem

Quote:
Originally Posted by Norman
Thanks Guys

Success, was able to reinstall XP
had to reinstall some programs, lost some documents but otherwise OK

Happy again
Thanks
OK but what happens now ? quote
It was after installing new CD Playing software that the problem started
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