hi if anyone could advise me that would be cool
i have a fairly new laptop, i5 4gb ram win 7 etc, i have only ever used it for emails etc, no gaming or anything stressful and it's broken
it happened the other day, i put the lid down but it didn't go to sleep/turn off and when i came back it was noisy with fan noise, i opened the lid and there was a blue screen, i shut it down and since then had serious blue screen and crashing issues.
these issues got so bad that in the end i tried a system restore, it didn't work the first time but the second time it did. it didn't help though and the laptop got so bad that nothing would work on it.
of course i run regular scans with spybot, malwarebytes and my antivirus: never had any malware and always kept updated with windows update.
i read the book that came with the laptop and decided to do system recovery, i had made the recovery media discs when i got the laptop but first tried it from the recovery area: it recovered ok up till the end when something failed and left me with nothing: i couldn't boot up or log in.
next i tried the recovery discs i had made, there were 4 discs, i tried it 4 times and each time it got to disc 4 and failed
now i have no laptop and am pretty sure i have some failed hardware from wen i got the first blue screen, any advice would be appreciated
thank you i am stuck
i have a fairly new laptop, i5 4gb ram win 7 etc, i have only ever used it for emails etc, no gaming or anything stressful and it's broken
it happened the other day, i put the lid down but it didn't go to sleep/turn off and when i came back it was noisy with fan noise, i opened the lid and there was a blue screen, i shut it down and since then had serious blue screen and crashing issues.
these issues got so bad that in the end i tried a system restore, it didn't work the first time but the second time it did. it didn't help though and the laptop got so bad that nothing would work on it.
of course i run regular scans with spybot, malwarebytes and my antivirus: never had any malware and always kept updated with windows update.
i read the book that came with the laptop and decided to do system recovery, i had made the recovery media discs when i got the laptop but first tried it from the recovery area: it recovered ok up till the end when something failed and left me with nothing: i couldn't boot up or log in.
next i tried the recovery discs i had made, there were 4 discs, i tried it 4 times and each time it got to disc 4 and failed
now i have no laptop and am pretty sure i have some failed hardware from wen i got the first blue screen, any advice would be appreciated
thank you i am stuck
