Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-31-2006, 12:08 AM   #1
Daemon Poster
 
Toby's Avatar
 
Join Date: Jan 2006
Posts: 1,028
Send a message via MSN to Toby Send a message via Yahoo to Toby
Default Blank Screen

Hey guys,

I have a bit of a problem...

All of a sudden my work computer will not boot up (works in safe mode however). It gets past the Windows XP Pro blue loading bar then the screen just goes blank. Any ideas? It also says something about not being able to find a RAID controller now if that helps.

I have gone into device manager and checked the monitor settings, all apperas to be working. I have also ran Spyware Doctor 3.5 (all updates) in safe mode, it found no spyware, viruses, etc. I also ran an online virus scan with bitdefender, it came up with a few, but nothing unusual (and has since got rid of them anyway).

I am at a loss.

Any ideas would be much appreciated.

Thanks, Toby.
__________________

__________________
Dell Inspiron 9400 Notebook 120GB 5400RPM SATA HDD, 500GB 7200RPM SATA External HDD, DVD+-RW, DVD+-RW External, Mobile Intel Calistoga i945PM, Intel Core 2 Duo 2.0 GhZ, 2GB DDR2-667MhZ Dual Channel SDRAM, Nvidia GeForce GO 7900 GS 256MB Single-Pipe.
TinyXP Rev05, PerfectDisk, TuneUp Utilities, Window Washer, Nod32, Bo-Clean, SuperAntiSpyware Pro, Spyware Blaster, Comodo Firewall Pro.
Toby is offline   Reply With Quote
Old 01-31-2006, 12:10 AM   #2
Golden Master
 
ISOwner's Avatar
 
Join Date: Dec 2004
Posts: 12,208
Default Re: Blank Screen

Have you installed anything recently? Do you still have internet access?
__________________

__________________
*Fact: Microsoft Window's Blue Screen of Death vs Computerforums.org's White Screen of Death. Which is worse?
ISOwner is offline   Reply With Quote
Old 01-31-2006, 12:21 AM   #3
Daemon Poster
 
Toby's Avatar
 
Join Date: Jan 2006
Posts: 1,028
Send a message via MSN to Toby Send a message via Yahoo to Toby
Default Re: Blank Screen

I installed Nod32, but I have installed it before with no problems (and I have since uninstalled it, as I thought it would fix the problem but still doesn't fix anything.)

I noticed in the BIOS that the hdd rpm was going, but it said that the power supply and something else was at 0? Would that have anything to do with it. And yes the internet still works fine, but my printer drivers have gone.
__________________
Dell Inspiron 9400 Notebook 120GB 5400RPM SATA HDD, 500GB 7200RPM SATA External HDD, DVD+-RW, DVD+-RW External, Mobile Intel Calistoga i945PM, Intel Core 2 Duo 2.0 GhZ, 2GB DDR2-667MhZ Dual Channel SDRAM, Nvidia GeForce GO 7900 GS 256MB Single-Pipe.
TinyXP Rev05, PerfectDisk, TuneUp Utilities, Window Washer, Nod32, Bo-Clean, SuperAntiSpyware Pro, Spyware Blaster, Comodo Firewall Pro.
Toby is offline   Reply With Quote
Old 01-31-2006, 12:39 AM   #4
Daemon Poster
 
connchri's Avatar
 
Join Date: Mar 2005
Location: Scotland, UK
Posts: 1,019
Send a message via MSN to connchri
Default Re: Blank Screen

Well, by the sounds of it, it's a display problem.

When you monitor goes blank, is it as though it is in a 'standby' mode. Its sounds as if perhaps someone has either tried too high a resolution that your monitor might no be able to cope with (hence the blankscreen) or perhaps too high a refresh rate(same symptom).

It could also be a Driver problem, but lets just try the resolution and refresh rate 1st.

OK, go into safe mode again.....
Once loaded, go into the device manager.....
remove any monitors in the monitor section (note, DONT remove any display adapters).....
now restart normally.

It will reinstall the monitor automatically, however, I cannot remember weather it will go back to it's previous settings or not. I'm hoping it wont. If it does, do the above again, but then reinstall the Monitor through the add new hardware wizard, and select 'Default Monitor'. Once you have did that, select the resolution in safemode then restart.

Once In normal windows again, go to the Display properties in the Control Panel (or right click the Desktop) and open the 'Properties' box on the Resoultion/colourdepth screen. Click on displays, then click on the button to upgrade/update/change (not sure the name of the button) Display. Following the instructions, make sure it installs 'Plug and Play compatible'.

Now, change your resolution and colour depth accordanly.

If none of this works, try removing your Display Adapter from the Device Manager in safe mode, then restarting. You'll need to reinstall the drivers though from normal Windows.

Hope this helps.
__________________
Delta: "What's wrong Chris?? Chris: "I miss my old Cyrix"
connchri is offline   Reply With Quote
Old 01-31-2006, 01:25 AM   #5
Daemon Poster
 
Toby's Avatar
 
Join Date: Jan 2006
Posts: 1,028
Send a message via MSN to Toby Send a message via Yahoo to Toby
Default Re: Blank Screen

Hey Connchri,

I tried looking for any monitors in the device manager and I cound't find any...?

I did however notice something though, in the Other Devices tab, in says I have no RAID controllers, and I tried reinstalling these drivers, but had no luck. Also, when I boot up, it says IDE 1 - 0, IDE 2 - 0, IDE 3 - 0, IDE 4 - 0.
__________________
Dell Inspiron 9400 Notebook 120GB 5400RPM SATA HDD, 500GB 7200RPM SATA External HDD, DVD+-RW, DVD+-RW External, Mobile Intel Calistoga i945PM, Intel Core 2 Duo 2.0 GhZ, 2GB DDR2-667MhZ Dual Channel SDRAM, Nvidia GeForce GO 7900 GS 256MB Single-Pipe.
TinyXP Rev05, PerfectDisk, TuneUp Utilities, Window Washer, Nod32, Bo-Clean, SuperAntiSpyware Pro, Spyware Blaster, Comodo Firewall Pro.
Toby is offline   Reply With Quote
Old 01-31-2006, 01:31 AM   #6
Daemon Poster
 
connchri's Avatar
 
Join Date: Mar 2005
Location: Scotland, UK
Posts: 1,019
Send a message via MSN to connchri
Default Re: Blank Screen

Quote:
Originally Posted by Toby
Hey Connchri,

I tried looking for any monitors in the device manager and I cound't find any...?

I did however notice something though, in the Other Devices tab, in says I have no RAID controllers, and I tried reinstalling these drivers, but had no luck. Also, when I boot up, it says IDE 1 - 0, IDE 2 - 0, IDE 3 - 0, IDE 4 - 0.
Hmm, there should be Monitos listed somewhere, try the removing the display adapters instead then. It would revert the Monitor to low resolution anyway. Also, Unless you have a RAID set up (I'm guessing you don't) it's nothing to worry about. Some drivers/hardware software (I'm guessing the stuff your on about was installed along with the motherboard software, such as Via RAID tool) have a habit of moaning even though there not in use/setup.

Try removing any display adapters instead then, and restart. I need to go, so i'll reply tomorow.
__________________
Delta: "What's wrong Chris?? Chris: "I miss my old Cyrix"
connchri is offline   Reply With Quote
Old 01-31-2006, 06:26 PM   #7
Daemon Poster
 
Toby's Avatar
 
Join Date: Jan 2006
Posts: 1,028
Send a message via MSN to Toby Send a message via Yahoo to Toby
Default Re: Blank Screen

Sorry Connchri,

I mean't that all of my IDE's are "disabled", rather than at "0".

I don't want to mess around too much with this, as it's the computer I use at work...

Maybe I should call out IT guy in, but then again, I don't want to get in trouble with him either :P.
__________________
Dell Inspiron 9400 Notebook 120GB 5400RPM SATA HDD, 500GB 7200RPM SATA External HDD, DVD+-RW, DVD+-RW External, Mobile Intel Calistoga i945PM, Intel Core 2 Duo 2.0 GhZ, 2GB DDR2-667MhZ Dual Channel SDRAM, Nvidia GeForce GO 7900 GS 256MB Single-Pipe.
TinyXP Rev05, PerfectDisk, TuneUp Utilities, Window Washer, Nod32, Bo-Clean, SuperAntiSpyware Pro, Spyware Blaster, Comodo Firewall Pro.
Toby is offline   Reply With Quote
Old 01-31-2006, 06:56 PM   #8
kev
In Runtime
 
kev's Avatar
 
Join Date: Dec 2005
Posts: 472
Default Re: Blank Screen

you should get SP2 as well
__________________
Motherboard - ASUS P4P800 SE / Intel P4 3.0Ghz @ 3.6Ghz w/ HT 800Mhz FSB @ 960Mhz
RAM -1gig (512x2) GeIL PC3200 In Dual Chan @ 480Mhz
GPU - PNY GeForce 6600GT 128MB GDDR3 (500mhz Core @ 550mhz / 900mhz @ 1000mhz memory)
Sound Card - Creative Labs Audigy 2 Value
Harddrives - Seagate 300GB SATA150 / WD 120gb 3DMark03 Score- 8685 3DMark05 Score - 3392 AquaMark3 Score - 52,275
kev is offline   Reply With Quote
Old 01-31-2006, 07:10 PM   #9
Daemon Poster
 
Toby's Avatar
 
Join Date: Jan 2006
Posts: 1,028
Send a message via MSN to Toby Send a message via Yahoo to Toby
Default Re: Blank Screen

Have SP2 Kev,

I looked on other forum...

http://www.planetamd64.com/index.php...0&#entry176194

So I think I need to reinstall the RAID drivers...
__________________
Dell Inspiron 9400 Notebook 120GB 5400RPM SATA HDD, 500GB 7200RPM SATA External HDD, DVD+-RW, DVD+-RW External, Mobile Intel Calistoga i945PM, Intel Core 2 Duo 2.0 GhZ, 2GB DDR2-667MhZ Dual Channel SDRAM, Nvidia GeForce GO 7900 GS 256MB Single-Pipe.
TinyXP Rev05, PerfectDisk, TuneUp Utilities, Window Washer, Nod32, Bo-Clean, SuperAntiSpyware Pro, Spyware Blaster, Comodo Firewall Pro.
Toby is offline   Reply With Quote
Old 01-31-2006, 07:41 PM   #10
Daemon Poster
 
connchri's Avatar
 
Join Date: Mar 2005
Location: Scotland, UK
Posts: 1,019
Send a message via MSN to connchri
Default Re: Blank Screen

But it shouldn't matter if windows is still loading up. Your RAID drivers should not play any part in the screen going blank. The fact that Windows is still booting means nothing is up with the RAID array. Perhaps you have one set up and you may not access the data on them, however when a motherboard has a built in RAID support it usually has two independant IDE/SATA sets of controllers. One set is definatly working if windows is up.
__________________

__________________
Delta: "What's wrong Chris?? Chris: "I miss my old Cyrix"
connchri is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 01:17 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0