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Old 08-09-2004, 10:37 PM   #1
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Default battlefield 1942 2nd disc install problems

ok, so here is the message i tried to send ea. and for further informative purposes, the 2nd disc is not even being recognized by the computer. it will not even show up in my computer, or in the run option.

Product: Battlefield 1942
Serial Number:
User Name: Andrew Buettner
Email Address: pyroguy_3@hotmail.com
Category: Other/General

I have been tried to install the game many numerous times, and have gotten different results each time, but all cummulating in the game not installing. It either stops at some percentile, i.e. 92 or 99, but recently it has not been recognizing the second cd. the prompt to insert disc 2 appears, so i replace disc 1 with 2, in the drive, but then it will not recognize it. it does nothing, and i have a feeling that if it did something it would simply stop mid installation. help is very appreciated, because i do not want to have to return this game and get a new copy, or my money back. thank you in advance.

----EASy System Summary--------------------------------------

Video Card : MOBILITY RADEON 9600
Video Driver : ati2dvag.dll
Driver Version : 6.14.10.6430

Sound Card : SoundMAX Integrated Digital Audio
Sound Driver : smwdm.sys
Driver Version : 5.12.01.4011

DirectX : DirectX 9
Operating System Windows XP Service Pack 1 5.1.2600

----EASy System Output---------------------------------------

Computer Name : YOUR-2TIL5BZGJS

CPU Info

CPU Count : 2
CPU Type : 3355 MHz GenuineIntel Pentium IV
15 2 9

RAM : 1022 MB Total
764 MB Free
Virtual RAM : -1634 MB Total
-1804 MB Free

Operating System : Windows XP Service Pack 1 5.1.2600


Default Browser : Internet Explorer
Version : 6.0.2800.1106

Temp Directory : C:\DOCUME~1\ANDREW~1\LOCALS~1\Temp\
Size : 8 MB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1280x800 32

Primary display device

Description : MOBILITY RADEON 9600
Manufacturer : ATI Technologies Inc.
Video Memory : 128 MB

Main Driver : ati2dvag.dll
Version : 6.14.10.6430


Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits
---------------------------------------------------
640 x 480| * | * | * | | *
800 x 600| * | * | * | | *
1024x 768| | * | * | | *
1152x 864| | | | |
1280x1024| | | | |
1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : SoundMAX Integrated Digital Audio
Manufacturer : Analog Devices, Inc.

Main Driver : smwdm.sys
Version : 5.12.01.4011

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info
Version : DirectX 9

DirectDraw Info
Version : 5.03.00.0900
Certified : Not certified

DirectSound Info
Version : 5.03.00.0900
Certified : Certified

DirectPlay Info
Version : 5.00.2134.0001

DirectInput Info
Version : 5.01.2600.1106

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------


Drive Letter A
Volume Name :
Type : Floppy
File System :
Total Space : 0.00 KB
Free Space : 0.00 KB

Drive Letter C
Volume Name :
Type : Fixed
File System : NTFS
Total Space : 74.52 GB
Free Space : 60.30 GB

Drive Letter D
Volume Name : DISC_1_BF1942_1
Type : CDRom
File System : CDFS
Total Space : 627.13 MB
Free Space : 0.00 KB

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Default Monitor
Manufacturer : Microsoft
Max. Resolution :

------------------------------------------------------------

----Network Information-------------------------------------

Description : Realtek RTL8139/810x Family Fast Ethernet NIC
Manufacturer : Realtek
Driver : System32\DRIVERS\R8139n51.SYS
Bound Protocols
TCP/IP
IP Address: : 192.168.1.101
IP Mask: : 255.255.255.0
Gateway: : 192.168.1.1


------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : HID-compliant MX510 Optical Mouse


Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description : Agere Systems AC'97 Modem
Driver : 2.01.35.00

------------------------------------------------------------

----OpenGL Information--------------------------------

OpenGL Info

Version : 5.1

------------------------------------------------------------

----Task List-----------------------------------------------

[system process]
system
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
ccsetmgr.exe
ccevtmgr.exe
spoolsv.exe
alg.exe
avgserv.exe
gearsec.exe
navapsvc.exe
savscan.exe
smagent.exe
ati2evxx.exe
Explorer
apoint.exe
agrsmmsg.exe
atiptaxx.exe
jusched.exe
eabservr.exe
hpwuschd.exe
hphmon05.exe
ccapp.exe
apntex.exe
Logitech Mouse Control
autorun.exe
msmsgs.exe
winhlp32.exe
winhlp32.exe
battlefield 1942_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START
X_CASE_DESCRIPTION: I have been tried to install the game many numerous times, and have gotten different results each time, but all cummulating in the game not installing. It either stops at some percentile, i.e. 92 or 99, but recently it has not been recognizing the second cd. the prompt to insert disc 2 appears, so i replace disc 1 with 2, in the drive, but then it will not recognize it. it does nothing, and i have a feeling that if it did something it would simply stop mid installation. help is very appreciated, because i do not want to have to return this game and get a new copy, or my money back. thank you in advance.
X_GAME: Battlefield 1942
X_SERIAL_KEY: 1503-2104576-4312134-0121
X_OPERATING_SYSTEM: Windows XP Service Pack 1, Version 5.1, Build 2600
X_PROCESSOR: Pentium IV
X_SPEED: 3355 MHz
X_MMX: Yes
X_RAM: 1022 MB
X_VIDEO_CARD: MOBILITY RADEON 9600
X_DISPLAY_DRIVER: 6.14.10.6430
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 128 MB
X_AUDIO_CERTIFIED: Certified
X_AUDIO_DRIVERS: smwdm.sys 5.12.01.4011
X_MODEM: Agere Systems AC'97 Modem
X_V_MANUFACTURER: ATI Technologies Inc.
X_A_MANUFACTURER: Analog Devices, Inc.
X_CASE_END
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Old 08-10-2004, 12:39 AM   #2
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Default Re: battlefield 1942 2nd disc install problems

Thats a little more info than we need but, Can you tell if the disk is scrathed or not. Get a disk doctor or somthing to fix it if it is.

Also there are some really crappy cd rom makers ie ASUS a stupid company from taiwan.

So if you figure it has no scratches then its probably your cd rom drive unless yoiu cd rom drive usually works.

If so then return it for another copy. If you can get it to eventually read download a copy of CLONECD and make a backup and try to install it off of that.
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Old 08-10-2004, 07:40 PM   #3
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Default Re: battlefield 1942 2nd disc install problems

Take it back. If you have sufficient disk space and all the minimum requirements there shouldn't be a problem. It's their fault, you can legally get a refund
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