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Old 11-15-2010, 04:36 PM   #1
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Default AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installed"

Hey, I just got a AMD Phenom X4 9750 Quad Core CPU and put in in my computer. I asked my friend who is a tech lover about this, and he said it should work it my computer is my system uses 64 bit. So I looked it up and it says my computer is x64 based. Anyone know why I get this error message. If so please help me out, I need to get rid of the garbage single core in this.
Here is a link to my processor ( http://www.tigerdirect.ca/applicatio...8&sku=A79-9751 )
And here is a link to my computer specs ( http://bizsupport1.austin.hp.com/biz...ctID=c02153185 )
Thanks! Wil
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Old 11-15-2010, 04:46 PM   #2
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

hm, probably to do with the Voltage regulators, chipset etc.

probably wasnt designed to run with a 125W QC if it had a SC chip installed.


EDIT: okay i stand corrected, the list of supported CPUs is on the manufacturer's site and the Phenom 9xxx seires is in there.


EDIT2: and tbqh, with a 125W CPU, you're going to need a bigger PSU even if it does work in the end.
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Old 11-15-2010, 05:01 PM   #3
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

Ok, could you perhaps link me a bigger PSU that would work with my computer try to stay on cheaper end :P
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Old 11-15-2010, 05:13 PM   #4
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

Take the back if you bought it recently horrible quad core.
dont mean to sound like an ass
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Old 11-15-2010, 05:17 PM   #5
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

Could you link a better quad core around 85 dollars? Cuz if you can, ill certainly take it back.
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Old 11-15-2010, 05:24 PM   #6
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

really good deal for a good quad core

http://www.newegg.com/Product/Produc...82E16819103871
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Old 11-15-2010, 05:32 PM   #7
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

My mobo is AM2+
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Old 11-15-2010, 05:55 PM   #8
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

AM2+ and AM3 are the same aren't they?

that being said, Athlon is on the compatibility list, Athlon II isnt.
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Old 11-15-2010, 06:03 PM   #9
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

Ok, well could you still link a decent psu for a good price? Or link what I need to look for in specs so i know it would fit my computer.
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Old 11-15-2010, 06:28 PM   #10
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Default Re: AMD Phenom X4 9750 Quad Core in HP s5503w ERROR message "Unsupported CPU installe

Quote:
Originally Posted by ~Darkseeker~ View Post
AM2+ and AM3 are the same aren't they?
No, they are not. AM3 has DDR3 support, AM2+ doesn't. Some AM2+ boards are AM3 CPU compatible, but not all. It really depends on the BIOS.

There is no Athlon x4, so I think that may be a typo on the website. The Athlon II should be fine.

Quote:
Originally Posted by Wrobichaud View Post
Ok, well could you still link a decent psu for a good price? Or link what I need to look for in specs so i know it would fit my computer.
What PSU do you currently have? It's probably fine.


To answer the original question, your BIOS is out of date. Flash a newer one and it should work.
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