Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-15-2009, 01:02 PM   #1
Beta Member
 
Join Date: Mar 2009
Posts: 4
Default Adobe problems

Hi, i was hoping some of you may be able to help as the Adobe support seem to be a bit of a joke. I recently got a copy of there Design Premium package through my university, once i installed it half of the programs wouldnt open. They would show up in processes but not applications.. I wouldnt get any errors or anything, they just simply werent there...

After some research i discovered that a lot of the times the install doesnt work unless all adobe products are completely uninstalled and removed from the computer. So ive been using this tutorial http://www.pixel2life.com/publish/tu...eir_solutions/ to remove it completely from my hard drive. However ive come a bit stuck where im supposed to start using the CMD box. I use the rmdir /s command and it says the folder doesnt exist, whereas i know it does because i right clicked on the folder path and pasted it into the box. And with the takeown command i dont understand what filename im supposed to put in?

I hope that makes some sense, any help with any of it would be really appreciated. Im using vista 64 bit if thats relevant?

Tom
__________________

mayesey is offline   Reply With Quote
Old 03-15-2009, 01:11 PM   #2
Omnipotent One
 
Atomic Rooster's Avatar
 
Join Date: Apr 2006
Location: USA
Posts: 11,161
Send a message via AIM to Atomic Rooster Send a message via Yahoo to Atomic Rooster
Default Re: Adobe problems

Maybe this will help: http://kb.adobe.com/selfservice/view...3995&sliceId=1
__________________

Atomic Rooster is offline   Reply With Quote
Old 03-15-2009, 02:05 PM   #3
Beta Member
 
Join Date: Mar 2009
Posts: 4
Default Re: Adobe problems

Its the CS3 version that im using... But ive also used the CS3cleanscript and im still left with the files he mentions in his. In the CMD box it says 'the system cannot find the file specified'. Ive also tried just selecting the files and deleting but it says 'you need permission to perform this action'. Ive turned off User Account Control and im the administrator so i dont see why i cant do it?
mayesey is offline   Reply With Quote
Old 03-15-2009, 02:14 PM   #4
Omnipotent One
 
Atomic Rooster's Avatar
 
Join Date: Apr 2006
Location: USA
Posts: 11,161
Send a message via AIM to Atomic Rooster Send a message via Yahoo to Atomic Rooster
Default Re: Adobe problems

Have you tried reinstalling CS3, then uninstalling and running the CS3Clean Script? Be sure to use Level 2 when running the script. That will ensure it gets all the leftover crud.

Do you have the Microsoft Windows Installer CleanUp Utility as needed by the CS3Clean Script? It can be found here: http://support.microsoft.com/kb/290301
Atomic Rooster is offline   Reply With Quote
Old 03-15-2009, 03:14 PM   #5
Beta Member
 
Join Date: Mar 2009
Posts: 4
Default Re: Adobe problems

Yeah ive tried reinstalling it and removing it twice but i keep getting stuck at the same point. I used level 1 and 2 and then also used levels 3 and 4 which are hidden but are supposed to thoroughly clean the system. Ive got the windows cleanup utility as well.
mayesey is offline   Reply With Quote
Old 03-15-2009, 03:16 PM   #6
Omnipotent One
 
Atomic Rooster's Avatar
 
Join Date: Apr 2006
Location: USA
Posts: 11,161
Send a message via AIM to Atomic Rooster Send a message via Yahoo to Atomic Rooster
Default Re: Adobe problems

Hmm. . .

Ever give a registry cleaner a shot? Something like CCleaner.
Atomic Rooster is offline   Reply With Quote
Old 03-15-2009, 03:40 PM   #7
Beta Member
 
Join Date: Mar 2009
Posts: 4
Default Re: Adobe problems

I havnt tried a registry cleaner yet, im going to try and find another solution first. Ive had big problems with them in the past, me and them dont get on.
__________________

mayesey is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 05:40 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0