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Old 10-10-2014, 12:55 PM   #1
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Default Acer Notebook Died ?

Suddenly, the display turned bright white on my Acer notebook, Inspire 7736Z-4015 after 3 years of use; followed by a complete shutdown. Recently, warnings appeared that I had no free Disc Space left so I tried eliminating unneeded apps. I even put a 16GB memory unit to speed-up performance. Also, warnings appeared that the battery needs replacement but by using the AC Adapter, I was able to continue use. Is the problem that the battery completely died so the unit shut-down? Wouldn't using the AC Adapter have kept the power running? I hate to purchase a new battery if the battery isn't the real problem. Any thoughts?
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Old 10-11-2014, 02:35 AM   #2
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Default Re: Acer Notebook Died ?

It could be, Get a new battery, I found this one New Laptop Battery Acer Aspire 7738G 644G32MN 7736Z 433G32MN 6 Cell | eBay for $20.55..
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Old 10-11-2014, 06:57 AM   #3
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Default Re: Acer Notebook Died ?

So you can still use the computer. Will it boot at all with the battery inserted?

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Wouldn't using the AC Adapter have kept the power running? I hate to purchase a new battery if the battery isn't the real problem. Any thoughts?
The computer should have kept running.
If you take out the battery while the computer are running and have the AC adapter plugged in, it will keep running. You see the power goes to the system before the battery.

Still if the computer says that there are something wrong with the battery it's wise to get a new one. Getting a new battery will also increase the time the computer can be away from charger if it's an older laptop. Batteries looses capacity over time.

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I even put a 16GB memory unit to speed-up performance
Are you talking about ready boost? It's a waste if you don't use a fast device. Like a USB 3 Flash drive. In Windows 7 Microsoft even removed the option in the "what to do with the device" menu that pups up when a USB is inserted. You can still use it in Windows versions newer than Vista.
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Old 10-11-2014, 11:17 AM   #4
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Default Re: Acer Notebook Died ?

No. The unit is dead with the battery or without it just on DC power cord. The power on button is unlit. I cannot re-boot as nothing appears on-screen. What could be the problem? Did something burn-out? No smell of smoke; it just died!
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Old 10-11-2014, 04:51 PM   #5
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Default Re: Acer Notebook Died ?

wait. So you can't boot even with the AC plugged in?
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Old 10-12-2014, 06:40 AM   #6
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Default Re: Acer Notebook Died ?

Nope; unit completely dead.
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Old 10-12-2014, 07:53 AM   #7
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Default Re: Acer Notebook Died ?

Could be your charger. Try taking the battery out and leaving the charger in and booting.

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Old 10-12-2014, 09:00 AM   #8
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Default Re: Acer Notebook Died ?

He did try that.
But yeah, it could be. That explains why he can't boot with the charger, and the battery will not recharge because of it.

Do you have another charger you can try? Borrow one from a friend.
If it doesn't work with another charger i am afraid some hardware is fried.
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Old 10-14-2014, 11:08 AM   #9
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Default Acer Notebook Died ?

Before it died did you have any clock errors or was your computer always displaying the wrong time?

I would try changing your CMOS battery.



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Old 10-15-2014, 03:11 PM   #10
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Default Re: Acer Notebook Died ?

Take it to your nearest electronics store, frys, MicroCenter, best buy, etc. they will most likely have a an AC adapter you can use to test if it's your AC adapter that is dead...
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Old 10-16-2014, 10:58 AM   #11
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Default Re: Acer Notebook Died ?

The charger has an LED green lamp which lights up when in use, so I doubt it's the charger. A replacement battery is about $75 to buy so I am hesitant as a new one evidently will not solve the problem. Most outlets will not refund the money if the charger is not defective. I will try a different charger as a last resort. The laptop does not work with the battery removed either and just the charger connected. Probably something got fried as you guys say!
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Old 10-16-2014, 11:15 AM   #12
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Default Re: Acer Notebook Died ?

Just because the LED lights up doesn't mean it works.
But yeah, it could easily be a fried motherboard. Could also be something else is fried but with the symptoms you describe it's most likely the motherboard. could also be the CPU. But if something is fried, my money is on the Motherboard.
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Old 10-16-2014, 04:09 PM   #13
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Default Re: Acer Notebook Died ?

Lol, sorry, I could have been clearer. I didn't mean you should go buy one, just that the electronics stores might have one you could try to rule it out.

I've taken a dead laptop into the frys near my house just to make sure it was the charger that was bad before I bought a new one. The guys at frys are generally pretty helpful and will usually do whatever they can to help.
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Old 10-17-2014, 06:30 AM   #14
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Default Re: Acer Notebook Died ?

I don't know what frys are? You mean a local computer outlet? Most stores will not allow refund for a new charger after opening the box. My local outlet charges a 20% re-stocking fee. One day, I'll just bring it to a PC repair store. Pretty sure it needs expensive repairs. Will I lose all stored info if HDs are replaced?
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Old 10-17-2014, 08:56 AM   #15
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Default Re: Acer Notebook Died ?

Don't you have any warranty on the computer?

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Will I lose all stored info if HDs are replaced?
Do you mean HDD's?
Sure. But they will properly tell you to backup the date before they do that.
They might even clone the drive. But i wound't put my trust in it.
I know if you send back a laptop to say DELL, and they decide to change the HDD or format it. They just do it. They don't care about your data.
In general, always backup your important files.
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Old 10-17-2014, 06:23 PM   #16
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Default Re: Acer Notebook Died ?

Yes, frys is our regional electronics superstore, but you could probably go to MicroCenter or best buy.

And again, I'm not saying you should buy a new one then return it. Im saying most electronics stores have floor models.

I'm not positive about the others, but I know FOR SURE frys electronics has universal chargers (at least one per store) that can be used to find out if it's a problem with the power supply. NO PURCHASE NECESSARY!!!! Try calling your local electronics store to find out if they do anything similar, if they don't, try some mom and pop computer repair shops.

Again, you should be able this WITHOUT buying a power supply then returning it. Just walk over to the geek squad area or w/e and say something like "my computer won't turn on, I think it's the psu, but I need to be sure before I buy a new one."
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