I ran with Poorland about 18 months also. My site was up about 86% of the time and as I grew I paid for the premium package also with MySQL. It just got too expensive ($384 a year) and it seems I have more down time on prem02 server than on the 8bit server. Customer support is nonexistent unless you call them direct. If you call them, they usually fix your problem. I pulled the plug on my account when this blackout occured. It was the last straw. My Poorland usage for most of last year can be viewed at: http://datingport.net/ssn.htm
I was having so many problems, I switched to another host (PowWeb $93 a year - 98% uptime) in January and just got my site back to where it was trafficwise. I was just using Poorland to redirect traffic that was bookmarked. I'll never use them again.
My letter to them was simple: "Due to recent service problems over the last few months and lack of communication on your behalf, I am requesting you cancel my premium account and remove my domain from your server."
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