Originally Posted by iPwn
I'm going to assume you're following along, but please ask any questions.
This screams video card/driver issue. Also could be baseboard drivers.
Press [Windows]+X and press M (Device M
Do any of them show a yellow triangle? Under Display adapters, is your card listed or a generic display?
If so (and even if not), just go to AMD or NVIDIA and download the latest drivers. Power off the machine and unplug it. Press the power button a few times to ensure the capacitors drain and the RAM gets cleared. Plug it back in and power back up. Install the video drivers and reboot once again.
A System Restore might remove newly installed drivers, but it might not re-install the previous drivers. You typically have to perform a "Driver Roll-back" for that.
He would also be getting alerts that he may be a victim of counterfeiting.
Post Script (P.S.)
^ goes after (post) everything you have to say (script). But don't quote me
Post Post Script (P.P.S.)
I've tried doing those things, but I'll try again. I'm not seeing any yellow triangles for display adapters. Do I need to post some screenshots of my PC's display?
Edit: Also, I cannot run certain things like Twitch and Spotify shuts off for no reason after a few minutes. I think this is worse than a video card issue.