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Old 06-18-2011, 01:12 PM   #1
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Default SteamGuard Help.

So, I get this notification from SteamGuard saying that I'm not using my original computer. Since I sold this computer I wont be able to login without this notification. It tells me that I need to confirm it through my e-mail but I since lost my e-mail for this account. Is there any way I can disable SteamGuard outside of Steam itself. I know you can go to your profile settings and turn it off but I obviously can't do this.

Please help me,
Thanks,
Jacob
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Old 06-18-2011, 08:40 PM   #2
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Default Re: SteamGuard Help.

Nope. Steam Guard will stay up until that email is moved to a new computer. Been there myself it sucks.
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Old 06-18-2011, 09:41 PM   #3
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Default Re: SteamGuard Help.

Is there a way to find out my e-mail?
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Old 06-24-2011, 11:11 AM   #4
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Default Re: SteamGuard Help.

If you got a prove that it actually is your account then you can write to https://support.steampowered.com/ And provide them with prove and other info.
Maybe you are lucky and they will give you your information to the account. But they can not give you your emails password incase you cant remember it. But maybe they will reset email and password to your account. I dont know if this is possible but you can always try.
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Old 06-26-2011, 11:24 AM   #5
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Default Re: SteamGuard Help.

I guess I'll try that but they wont let me make a Steam Support account. Why do they always do this to me?
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Old 06-27-2011, 08:28 PM   #6
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Default Re: SteamGuard Help.

They will not give you the password, I will let you know that now.

They are massively careful about giving out user lost passwords if said user doesn't even know their email.
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Case: Cooler Master Haf X
CPU: AMD Phenom X4 955 Black Edition Deneb
MOBO: Gigabyte 890FXA-UD7 [4X XFire Support, 6GB Sata Connectors, 16GB RAM Support]
VGA: 2 Sapphire Radeon 5850 Toxic Edition Video Cards Xfire'd
HD: 3TB Western Digital Caviar Black
RAM: 8GB Corsair XMS3 DDR3 Ram
PSU: Corsair 850TX Enthusiast Edition
Drives: 1x Sony Optaric Blu-Ray Drive, 1x Lite-on DVD RW Drive
Cooling: Corsair H-70 Water Cooling
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Old 06-28-2011, 04:49 PM   #7
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Default Re: SteamGuard Help.

I know my user and password. It's the fact that I cannot sign up a support account.
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Old 06-28-2011, 05:14 PM   #8
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Default Re: SteamGuard Help.

Contact them directly then. They will want credit card info likely or paypal. Find as much info as you can on what your most recent purchases were, what email you used for paypal or credit card numbers used for the transaction. Aside from that your just blowing hot air at steam.
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Case: Cooler Master Haf X
CPU: AMD Phenom X4 955 Black Edition Deneb
MOBO: Gigabyte 890FXA-UD7 [4X XFire Support, 6GB Sata Connectors, 16GB RAM Support]
VGA: 2 Sapphire Radeon 5850 Toxic Edition Video Cards Xfire'd
HD: 3TB Western Digital Caviar Black
RAM: 8GB Corsair XMS3 DDR3 Ram
PSU: Corsair 850TX Enthusiast Edition
Drives: 1x Sony Optaric Blu-Ray Drive, 1x Lite-on DVD RW Drive
Cooling: Corsair H-70 Water Cooling
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