I see. Yeah, I wouldn't be suprised. Even the iPhone has flaws.
I was worried about they keyboard cause the buttons are shaped oddly and they're small so I wasn't sure how my big thumbs would fare with typing.
I'm highly considering the Samsung Blackjack or the Blackberry Pearl. Still can't decide...
Yeah, I was in the same position when I was shopping for a phone.
Blackberry Pearl
-All Blackberry phones have great email capabilities
-Doesn't have a full keyboard, uses Sure Type which grows with you as you type
-No 3G
-In house operating system. Very stable and reliable
-I've been told the build quality is less then what you would expect
-Weak multimedia capabilities
-Weak camera
Samsung Blackjack
-Thinnest smartphone available
-Full keyboard, but it's smaller then your average smartphone
-3G
-Windows Mobile. Could be a curse or a blessing, but it's compatible with Windows.
-Textured build, picks up fingerprints easily
-Strong multimedia capabilities
-Weak battery, but comes with extended battery case and battery