Help Desk

[ep2002]

Hi all,

I didn't see any other forum I could place this in, so here it goes...

I am using a Help Desk feature on my site right now & I'm not too thrilled with their level of service.

When I researched this a few months ago, a lot of them didn't return e-mails or the communication wasn't fluid b/c a lot seem to be overseas.

Does anyone know of a good company that provides help desk that isn't expensive?

Thanks so much & have a great wknd.


Michelle

 

[Dynamix]

Not too sure of a program but for things like that have u tried www.hotscripts.com?

 

[David Lindon]

Do you mean a help desk script? This one is rather good: http://www.kayako.com/

 

[athlon64fx]

the kayako one was slow but it did the job

 

[Lord Kalthorn]

There are some nice Customer Support ones in the ASPX part of HotScripts.