svchost.exe lsass.exe

[GreatHype]

My neighbor called me over to fix her computer again saying its running very slowly. Well I looked in the processes in the task manager and noticed System Idle Process was running high even while I was trying to do things on the computer I also noticed multiple svchost.exe processes and lsass.exe. I tried to remove svchost.exe in safe mode command prompt and it showed "access denied". I ran the windows MRT and spysweeper antivirus and nothing showed up. I'm not sure what to do next.

 

[iPwn]

What version of Windows is this?

 

[GreatHype]

XP Home edition

 

[detox1]

svchost.exe hosts the Remote Procedure Call Server Service and lsass.exe (Local Security Authority Service) are normal.

 

[GreatHype]

I'm not sure what else would be causing the system idle process to run so high.

 

[iPwn]

Have you run Msconfig and disabled all startup programs and various services?

 

[GreatHype]

I'm going to do that later today, hopefully it'll solve the problem, this lady is always bugging me about her computer.

I disabled windows messenger at start up and it seemed to fix the problem.

 

[detox1]

I'm not sure what else would be causing the system idle process to run so high.

uh, it's normal, its telling you the percentage of time the system is idle.