ATPoseidon
Beta member
- Messages
- 2
Hey everyone.
I have a issue with installing MS Office 2007 on my Toshiba Satellite T135D. It has Windows 7 x64.
Halfway through the installation, it just stops and says "MS Office encountered a problem". No issue number, no nothing.
I read microsoft's help article on the issue, and it says it's because it can't remove an old version of Office. Well there was a trial version pre-installed on the laptop, but I removed it using Your Uninstaller. I thought "OK maybe something went wrong", so i still followed the steps given in the article to manually "rip out" every trace of previous Office installs. Well it didn't work. Then i found a script on a forum that does all that automatically. Didn't help me.
Next I started reading different forums and tried all of these suggestions:
Uninstall CCleaner
Stop Anti-Virus program or other software with active protection
Change the default TEMP and TMP folders
Check the service for Windows Installer
Re-register Windows Installer (I haven't tried updating it, as Windows Update usually does that)
Install .NET Framework 3.5 (Well Windows Update does that again, and i didn't find a manual package)
None of these helped. I tried installing both Enterprise and Professional editions, but both give the same error.
If anyone has any suggestion, you're welcome.
Thanks in advance.
I have a issue with installing MS Office 2007 on my Toshiba Satellite T135D. It has Windows 7 x64.
Halfway through the installation, it just stops and says "MS Office encountered a problem". No issue number, no nothing.
I read microsoft's help article on the issue, and it says it's because it can't remove an old version of Office. Well there was a trial version pre-installed on the laptop, but I removed it using Your Uninstaller. I thought "OK maybe something went wrong", so i still followed the steps given in the article to manually "rip out" every trace of previous Office installs. Well it didn't work. Then i found a script on a forum that does all that automatically. Didn't help me.
Next I started reading different forums and tried all of these suggestions:
Uninstall CCleaner
Stop Anti-Virus program or other software with active protection
Change the default TEMP and TMP folders
Check the service for Windows Installer
Re-register Windows Installer (I haven't tried updating it, as Windows Update usually does that)
Install .NET Framework 3.5 (Well Windows Update does that again, and i didn't find a manual package)
None of these helped. I tried installing both Enterprise and Professional editions, but both give the same error.
If anyone has any suggestion, you're welcome.
Thanks in advance.