A few days ago I switched the computer on. The two small boxes appeared on the desktop as normal. The one on the right had my initials which I normally used to open up and one on the left was marked “Administrator which I never touched. The problem was that most of the desktop icons were absent. I then clicked on to “Start†looking for “Documents†but that folder was absent as well.
I could access the Web because that icon was still present as were my favourites.
I could only access Windows Live Mail through, Start and all programs but it was there with its entire folder.
I then discovered by accident that if I attempted to open the computer up by clicking onto the “Administrator†box everything came back. However, I read that to do that could create a problem so I asked someone to sort it out and they did so by copying everything under “Administrator†onto the box with my initials and it looked good.
However, although I can open Google there are no favourites and I have no idea how to get them back. I then opened Windows Live Mail and found that all of the folders on the left of the desktop were gone and I have no idea how to get them back.
I could access the Web because that icon was still present as were my favourites.
I could only access Windows Live Mail through, Start and all programs but it was there with its entire folder.
I then discovered by accident that if I attempted to open the computer up by clicking onto the “Administrator†box everything came back. However, I read that to do that could create a problem so I asked someone to sort it out and they did so by copying everything under “Administrator†onto the box with my initials and it looked good.
However, although I can open Google there are no favourites and I have no idea how to get them back. I then opened Windows Live Mail and found that all of the folders on the left of the desktop were gone and I have no idea how to get them back.
