amysrabbitranch
Solid State Member
- Messages
- 17
Okay I know it's not operating system per se, but I don't see what other forum this goes under. I can't find anything online so I decided to join this forum so hopefully you all can help me out!
A few days ago a family member's computer would not open a document in Word. Shortly after, they realized that all the Office 2002 programs won't open documents, AND the IE address bar doesn't work (you can type in a URL but when you hit enter nothing happens). Today, this happened on my computer too. Basically, what happens is say you go into Word. It opens fine, I can type & save files fine. But if I go to "file-open" (or the lazy me ctl+o) the file window pulls up fine, but as soon as I click on a file or folder it freezes the program. It says "not responding" but no error message pops up. The program freezes, I can close it normaly without ctl-alt-delete. Same thing happens if I want to insert an image into the new document (can't open the image file, it does the "not responding" thing) This hapens in ALL office programs, not just word, I just used that for an example. So that plus the IE thing.
Our computers are not networked. I have tried searching online to no avail, all that I could find is to replace normal.dot. Didn't work at all. No viruses/worms/etc I just did a full system scan (Norton 2006). I also did registry scan, tried WinDoctor (from Norton), and the "one button checkup". Nothing worked. I also can create system restore points, so I tried restoring to a previous date before the problems started. It said that no changes had been made to the system so it couldn't restore anything.
In case it helps, my operating system is Windows XP Pro on a AMD Anthlon 64 bit 3800+ 2.4 gHz processor, 1 GB DDR and 200 gig HD, tons of space it's a pretty new computer, memory not an issue.
I am not a computer geek, just a science geek (my area is biochem though), math geek, and I am getting into graphic design and website developing so I know my way around a computer pretty well. My family and I built a computer so they aren't forign to us. But the whole programing stuff, that's way outa my league so be nice with any complecated techno-lingo although use them too because I want to learn the words.
Thanks!
Amy
A few days ago a family member's computer would not open a document in Word. Shortly after, they realized that all the Office 2002 programs won't open documents, AND the IE address bar doesn't work (you can type in a URL but when you hit enter nothing happens). Today, this happened on my computer too. Basically, what happens is say you go into Word. It opens fine, I can type & save files fine. But if I go to "file-open" (or the lazy me ctl+o) the file window pulls up fine, but as soon as I click on a file or folder it freezes the program. It says "not responding" but no error message pops up. The program freezes, I can close it normaly without ctl-alt-delete. Same thing happens if I want to insert an image into the new document (can't open the image file, it does the "not responding" thing) This hapens in ALL office programs, not just word, I just used that for an example. So that plus the IE thing.
Our computers are not networked. I have tried searching online to no avail, all that I could find is to replace normal.dot. Didn't work at all. No viruses/worms/etc I just did a full system scan (Norton 2006). I also did registry scan, tried WinDoctor (from Norton), and the "one button checkup". Nothing worked. I also can create system restore points, so I tried restoring to a previous date before the problems started. It said that no changes had been made to the system so it couldn't restore anything.
In case it helps, my operating system is Windows XP Pro on a AMD Anthlon 64 bit 3800+ 2.4 gHz processor, 1 GB DDR and 200 gig HD, tons of space it's a pretty new computer, memory not an issue.
I am not a computer geek, just a science geek (my area is biochem though), math geek, and I am getting into graphic design and website developing so I know my way around a computer pretty well. My family and I built a computer so they aren't forign to us. But the whole programing stuff, that's way outa my league so be nice with any complecated techno-lingo although use them too because I want to learn the words.
Thanks!
Amy