Hi all I m Debbie and have just joined the forum
Please help. I have a works computer which is security protected. I was working from home today and phoned our IT dept to help me join my home wi fi network. He logged on remotely but it froze at his end. I carried on and joined the wi fi network from my end. All worked well until I finished work and wanted to log onto the system with my personal computer and ipad. The network is showing up but it will not let me join it with anything else except my work computer. Luckily I have another router upstairs which is working ok. I m mystified. Do you think it's possible that they have triggered a security that has stopped me using my own equipment. Sounds bizarre but I can t think of a any other explanation. I can call them tomorrow to see what they say but is there anything that I can do to resolve things this end as it's driving me nuts. Any help would be really appreciated.
Please help. I have a works computer which is security protected. I was working from home today and phoned our IT dept to help me join my home wi fi network. He logged on remotely but it froze at his end. I carried on and joined the wi fi network from my end. All worked well until I finished work and wanted to log onto the system with my personal computer and ipad. The network is showing up but it will not let me join it with anything else except my work computer. Luckily I have another router upstairs which is working ok. I m mystified. Do you think it's possible that they have triggered a security that has stopped me using my own equipment. Sounds bizarre but I can t think of a any other explanation. I can call them tomorrow to see what they say but is there anything that I can do to resolve things this end as it's driving me nuts. Any help would be really appreciated.