I recently bought a custom made cpu... its a dual core 2.0ghz, DG31PR (intel board), 250gb sata seagate...
the problem is whenever i restart my computer either by pressing the restart button or by restart command, it restarts but stops on the initial process - i just see INTEL written with blue background and it doesnt move... and to make it work i have to turn it off and when i turn it on it starts working normally...
i took the cpu to the shop from where i bought it, they tried it three times in front of me and it worked normally without any restarting issues... and they were like: nothing is wrong with ur comp...
and one additional thing... after restarting when i move my mouse on the initial screen it starts working, but when windows starts mouse doesnt work...
any idea?
the problem is whenever i restart my computer either by pressing the restart button or by restart command, it restarts but stops on the initial process - i just see INTEL written with blue background and it doesnt move... and to make it work i have to turn it off and when i turn it on it starts working normally...
i took the cpu to the shop from where i bought it, they tried it three times in front of me and it worked normally without any restarting issues... and they were like: nothing is wrong with ur comp...
and one additional thing... after restarting when i move my mouse on the initial screen it starts working, but when windows starts mouse doesnt work...
any idea?