Problem with restarting computer.

[hihassan]

I recently bought a custom made cpu... its a dual core 2.0ghz, DG31PR (intel board), 250gb sata seagate...

the problem is whenever i restart my computer either by pressing the restart button or by restart command, it restarts but stops on the initial process - i just see INTEL written with blue background and it doesnt move... and to make it work i have to turn it off and when i turn it on it starts working normally...

i took the cpu to the shop from where i bought it, they tried it three times in front of me and it worked normally without any restarting issues... and they were like: nothing is wrong with ur comp...

and one additional thing... after restarting when i move my mouse on the initial screen it starts working, but when windows starts mouse doesnt work...

any idea?

 

[Celegorm]

i've seen things like printers and mice do that on restarts, so try swapping mice, keyboards and unplugging everything else and see if that helps.

 

[hihassan]

i've seen things like printers and mice do that on restarts, so try swapping mice, keyboards and unplugging everything else and see if that helps.

i unplugged mouse and it restarted normally...

 

[Teny]

maybe try new power cords, go to a different AC outlet, etc.

word of advice, a CPU is different than a Computer.
A computer is the hardware inside a case, and a CPU(Central Processing Unit) is one of the hardware inside your computer.
I used to get those mixed up too, till somebody told me.