newtech2009
Beta member
- Messages
- 3
Hi Guys,
I have a customer who unfortunately has webspace at Hotchilli.com
I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet.
But when you browse the domain it just sits there blank in a continuos loop!?
I noticed their servers were down last friday night and even their website was down just for that one night.
I have tried emailing their supportline for account issues: no reply.
I have tried ringing their supportline for webhosting issues: no reply.
I have tried ringing their supportline for account issues: no reply.
I have requested a callback from their website: no reply.
Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company!
Does anyone out there have an account with these people?
I have a customer who unfortunately has webspace at Hotchilli.com
I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet.
But when you browse the domain it just sits there blank in a continuos loop!?
I noticed their servers were down last friday night and even their website was down just for that one night.
I have tried emailing their supportline for account issues: no reply.
I have tried ringing their supportline for webhosting issues: no reply.
I have tried ringing their supportline for account issues: no reply.
I have requested a callback from their website: no reply.
Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company!
Does anyone out there have an account with these people?