Jmaloney
Solid State Member
- Messages
- 10
- Location
- Idaho Falls, Idaho
I have a coworker that is having strange issues on his dell laptop. Sorry I dont have a lot of details, but heres a basic rundown--
The longer he is in windows, the more difficult it gets to use the touchpad... Like, it registers your finger, but it makes the mouse cursor jump all over the place, plugging in a USB mouse fixes the issue.
It also brings up the windows search tool constantly, and the more you close the window, the more search windows that pop up.
Obviously this seems like it would be some kind of malware, but he did a fresh Install of Windows Vista and wiped the hard drive last night and the issue still persisted...
I was thinking maybe he has a jump drive with a virus or someone on his network could be hosting...
Any thoughts?
Edit-- before the clean OS install we had him bring it and we used malwarebytes and removed about 6 or so trojans... the problem came back when he went home.
The longer he is in windows, the more difficult it gets to use the touchpad... Like, it registers your finger, but it makes the mouse cursor jump all over the place, plugging in a USB mouse fixes the issue.
It also brings up the windows search tool constantly, and the more you close the window, the more search windows that pop up.
Obviously this seems like it would be some kind of malware, but he did a fresh Install of Windows Vista and wiped the hard drive last night and the issue still persisted...
I was thinking maybe he has a jump drive with a virus or someone on his network could be hosting...
Any thoughts?
Edit-- before the clean OS install we had him bring it and we used malwarebytes and removed about 6 or so trojans... the problem came back when he went home.