Hey, i have a suggestion. being someone that shares file through kazaa and shareza, i have had many virus' ive tried every virus scanner known. NORTON sucks, simple as that, un-install it and go with www.avast.com
, home edition is free and it has a "boot scan" feature that will scan your system BEFORE WindoZZZ starts up. update before you restart BTW. if you run "genuine" windoz, download microsofts anti-spyware and update/scan with this. after scan, restart your box in safe mode "if possible"
and manualy delete and registry keys associated with hijack this, and program files! check C:// for and .exe files that are not apart of legit programs ( if you delete a "good" program, its better to re-install a prog than your OS) re-scan windoz folder while your in safe mode to be sure, go thru your add/remove folder and un-install ANY prog your not familiar with. this includes hack tools ect...delete any program files left over for these progs. check start-up folder for anything not supposed to be there and run msconfig from start menu>run and and disable anything NOT "NEEDED"
set avast to run another boot scan to be sure, that WILL solve your proble.
im on yahoo as:beyondunow, let me know if this help