I'm sorry, but Norton is the 3rd worst anti-virus in existance. The second being McAfee, and the 1st being EZArmor. Avast! is the best one I've found when it comes to residential protection(protection while surfing the net) and BitDefender is the best when it comes to scanning and deleting viruses. I have both on my comp. AntiVir is also excellent, as it runs spectacularly in safe mode, and can destroy viruses while their network access is limited. Try the above programs, they're all free, and are all wonderful programs, and I urge you to avoid paying money for a less than useful anti-virus such as Norton. Good luck with your virus, and try searching for the files via Hijack This.