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Old 11-10-2014, 11:36 AM   #11
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Default Re: ukash scam

It's not a good idea to forget about it. Most crap like that hides away and pops up later on.

Run the items from my toolbox like BK_123 suggested.
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Old 11-10-2014, 08:25 PM   #12
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Default Re: ukash scam

So you are suggesting throwing random tools at the problem without even knowing if there is one? Scareware does not hide. (Yes I am aware that scareware is not a technical term, but it fits the situation nicely.) That type of malware likes to show itself constantly. If it where installed locally, it would have shown itself by now. But, if you want to be sure, lets do some basic tests before tossing random tools into the mix.

@billozz,
If you are still worried about this, than its not a problem to start looking for. If so, then lets start with Hijack This, and work our way out from there. Please download Hijack This from here, and install it. Once it is installed, the first button that you will see will be at the top and says "Do a System Scan and Save a Log File". Click on that, and it will open the log in notepad when it has finished. (This process takes very little time.)
Please post the resulting log file here to be analyzed.
It never hurts to be sure, and this type of check will allow us to look for other things installed as well.
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Old 11-11-2014, 10:39 AM   #13
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Default Re: ukash scam

Ok Boo Boo, how you going to know it's there or not if you don't go looking for it?
A time proven rule of thumb is to do routine scans of your system at least once a week. And defrag the primary hard drive.
I'd recommend:
Ccleaner
FindJunkFiles
Auslogic drive defragger (It has an optimize feature that makes the files linier instead of having them scattered all over the disc.)
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Old 11-11-2014, 11:40 AM   #14
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Default Re: ukash scam

Now that I agree with.

My point was not to tell the user not to scan, my point was that throwing random tools constantly at a problem (that may not exist) is never the solution. If you have a particular infection, then you want to clean it using the correct tools. The more time spent with the wrong tools, the more time said malware has to cause trouble. (Not to mention all of the tools that usually require installation, that will likely never be used again...)

It would be completely irresponsible and unprofessional of me to tell a user not to clean and scan at all. That said, I still do not believe that this issue was anything more than a browser locking popup. It was described as a popup, and went away.

I also want to make it clear that I love your toolkit. I use all of the same tools, and learned about one that I had never heard of until looking at it.

Also, the user asks what anti-malware software they should use, and your exact answer was Combofix? I wouldnt even go with that for an on-demand scanner, much less recommend it for use outside of a specialized task.
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Old 11-15-2014, 01:03 AM   #15
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Default Re: ukash scam

thanks for all the help guys, elieve it or not it went away, i ran malwarebytes and restarted and it had gone, fingers crossed it doesnt come back.
the problem i am having now, not sure if its related is trovi and bing. instead of google being the default search engine when i start chrome its something called trovi, if i open another tab then google is the search engine on that tab, but its just annoying having to do that all the time, not a major problem more of an annoyance really, can anyone help me get rid?
btw it doesnt showupin programs in control panel so cant uninstall there, i have scanned with malware and hitmanpro and spybot to no avail
thanks
Bill
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Old 11-15-2014, 04:57 AM   #16
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Default Re: ukash scam

I answered in your other thread here. Please let us know there if it works for you, and please respond in that thread, so that we can keep this organized.
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