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Old 04-25-2009, 04:21 PM   #1
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Default trojan virus

I have a dell vostro 1000 that has a trojan virus and I cannot get rid of it. I have tried system restore, going through safe mode and deleting it, and have had no luck. I cannot even open task manager with this thing.

Any ideas how I can get this computer back up and running?

matt
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Old 04-25-2009, 04:32 PM   #2
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Default Re: trojan virus

run a virus scan and see if that works if not than reinstall the OS and format the hard drive
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Old 04-25-2009, 04:32 PM   #3
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Default Re: trojan virus

Try running this: Malwarebytes' Anti-Malware. It's free to use and is one of the best anti malware programs available. I would suggest turning off system restore before scanning. Trojans like to hide out there and repopulate once you reboot.
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Old 04-25-2009, 07:27 PM   #4
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Default Re: trojan virus

I have tried running a v-scan and identified it and said it removed it but it was still there (thanks norton), I tried to install the v- protect listed and the computer stops if from being loaded. I have been able to turn off system restore. Would reformating the HD do the trick and if it is possible how would i go about doing it.

matt
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Old 04-27-2009, 12:45 PM   #5
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Default Re: trojan virus

http://www.hiren.info/pages/bootcd

solution for all..boot off the cd, go to antivirus tools..run any of them on the hard drive. You can also do a mini-xp boot and run the scan from there.
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Old 04-30-2009, 09:36 PM   #6
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Default Re: trojan virus

Firstly.. Try Avast Anti-Virus.... If that is not working... Download TRK burn it to a cd, once it boots up.. Type "virusscan".. If you have to choose to force mount the drive... That will scan it... Otherwise, try a boot scan with Avast...
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