Re: Suspect Virus or Malware...Help Please?
Hi Hardhead. Most computers have a back to factory feature in a hidden partition. If you post your make and model, someone here can help you restore back to out of the box.
Also MS is offering W10 free upgrade you might consider. When you say restore disks, do you mean the disks that you created with factory restore on them? If you restored with those, then you restored back to factory. Restoring back to factory should have eliminated all malware. If you decide what you want to do next, please post make and model number and someone will help you!