Hello I am new to this, please excuse any break of protocol etc.
2 Days ago I encountered the AFP Ukash virus/hack which has locked my desktop from booting up to Windows. I use XP and it is an older HP desktop and would appreciate any advice anyone might give to remove this virus. I have a small laptop which I have used to post this and research the virus and tried 3 methods of safe mode start up to remove this but each time I cannot open safe mode as the pc restarts as soon as I get to the log on as administrator option and therefore cant get in to remove files. I really need my pc for work and school and hope someone might offer a way to clean this out or point me in the right direction.
Any other questions you might have to work through this, let me know with follow up posts pls.
Thanks
Serina
2 Days ago I encountered the AFP Ukash virus/hack which has locked my desktop from booting up to Windows. I use XP and it is an older HP desktop and would appreciate any advice anyone might give to remove this virus. I have a small laptop which I have used to post this and research the virus and tried 3 methods of safe mode start up to remove this but each time I cannot open safe mode as the pc restarts as soon as I get to the log on as administrator option and therefore cant get in to remove files. I really need my pc for work and school and hope someone might offer a way to clean this out or point me in the right direction.
Any other questions you might have to work through this, let me know with follow up posts pls.
Thanks
Serina