Go Back   Computer Forums > General Computing > Cyber Safety and Computer Security
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 02-07-2010, 10:47 PM   #1
Beta Member
 
Join Date: Feb 2010
Posts: 1
Default my computer is infected

I need some help here, my computer is infected with a bunch of trojan win 32 type viruses no idea how else to describe them but i cant system restore or use any of the anti virus softwares i downloaded a bar will pop up saying its impossible to run them and pc protector pops up all the time any idea how to fix this?
__________________

shadow1 is offline   Reply With Quote
Old 02-07-2010, 11:18 PM   #2
Daemon Poster
 
Legodude522's Avatar
 
Join Date: May 2006
Location: Texas
Posts: 1,303
Default Re: my computer is infected

If I were doing this repair job, I would locate another computer that is not infected and make sure anti-virus is loaded up on it. Then remove the hard drive from the infected computer and plugging it into the non-infected computer. Then run a virus scan on the hard drive.

There are many other ways to fix your computer, that is probably the most straight forward way to fix it besides wiping it out.
__________________

__________________
PC: Intel i7 4790K, 16gb RAM, MSI R7 250 2gb
Phone: Apple iPhone 6s 64gb
Handheld Games: Nintendo 3DS XL, Tapwave Zodiac 2, GamePark Holdings GP2X F100
Legodude522 is offline   Reply With Quote
Old 02-07-2010, 11:19 PM   #3
Baseband Member
 
Join Date: Jan 2010
Posts: 61
Send a message via AIM to Rickeh69 Send a message via MSN to Rickeh69
Default Re: my computer is infected

Quote:
Originally Posted by shadow1 View Post
I need some help here, my computer is infected with a bunch of trojan win 32 type viruses no idea how else to describe them but i cant system restore or use any of the anti virus softwares i downloaded a bar will pop up saying its impossible to run them and pc protector pops up all the time any idea how to fix this?
You can run a live-disc Linux distro and use an online remover.
You can run in safe mood and see if it'll let you run your AVS. Hit F8 @ Windows boot then select "safe mode".

I would've mentioned MSCONFIG, but I don't believe it'll make much of a difference.
__________________
I hope I can help you in the future. Please feel free to contact me at anytime for IT-related questions.
Rickeh69 is offline   Reply With Quote
Old 02-08-2010, 02:00 PM   #4
Fully Optimized
 
~Darkseeker~'s Avatar
 
Join Date: Jan 2010
Location: Welwyn Garden City, United Kingdom
Posts: 2,494
Default Re: my computer is infected

boot-time scan maybe?
__________________
EVGA SLI Micro Z68 // Intel i5-2500k @ 4.4GHz // 8GB Corsair Vengeance 1866MHz // Overclocked ASUS GTX 660 Ti // Corsair Carbide SPEC-03 // Kingston Hyper-X 120GB // 2TB WD Green + 500GB WD Black
#JC4PM
~Darkseeker~ is offline   Reply With Quote
Old 02-08-2010, 02:18 PM   #5
Site Team
 
berry120's Avatar
 
Join Date: Jul 2009
Location: England, UK
Posts: 3,425
Default Re: my computer is infected

What antivirus tools are you using? I'd grab malwarebytes and spybot, boot up in safe mode and try and run them both (not at the same time!) That might clear things enough for you to copy your files across.

Can you back up what you need to another disk ok with or without this step?

If your PC is that far gone I'd honestly back up and wipe as soon as you can - there's no use spending weeks or even months trying to hunt down obscure bits of tricky viruses when you could have a clean system in less than a day.
berry120 is offline   Reply With Quote
Old 02-18-2010, 07:59 AM   #6
Solid State Member
 
Join Date: Feb 2010
Posts: 16
Default Re: my computer is infected

My favorite way is to format the drive in which windows installed. you may also try it rather it takes some time but makes the PC like as newer one. if don't want to try this, you may install avira AV. it really works well.
sheva249 is offline   Reply With Quote
Old 02-19-2010, 09:08 AM   #7
Solid State Member
 
Join Date: Jan 2010
Posts: 13
Default Re: my computer is infected

PC Protector is the virus, it acts like an anti virus but really it is a Trojan itself. Boot up and open run, type msconfig, then go to the startup tab and disable it. More than likely it will be labeled as PC Protector, or just a bunch of random letters and numbers. After you have it blocked from startup reboot to safe mode with networking, install Malwarebytes, CCleaner, and Super Anti-Spyware. Update these programs before you run them. If you get an error on the update then open up your internet explorer, go to tools, internet options, advanced tab, and click reset. Close the browser and restart the programs. You should be able to update now. After they are updated run the programs. Clean all the malicious files off of the computer. If you are still infected after this then your a screwed. Hook the hard drive up as a slave drive on another computer or buy a 3.5'' USB Drive Enclosure so you can hook it up to any computer that has an open USB port. Pull of important documents you need, ie. music, pictures, quickbook data folders and so on. Then format the drive and begin reinstalling everything.
AdvantageTech is offline   Reply With Quote
Old 02-19-2010, 09:28 AM   #8
Fully Optimized
 
eslfish's Avatar
 
Join Date: Sep 2008
Posts: 1,604
Send a message via AIM to eslfish Send a message via MSN to eslfish Send a message via Yahoo to eslfish
Default Re: my computer is infected

Quote:
Originally Posted by berry120 View Post
What antivirus tools are you using? I'd grab malwarebytes and spybot, boot up in safe mode and try and run them both (not at the same time!) That might clear things enough for you to copy your files across.

Can you back up what you need to another disk ok with or without this step?

If your PC is that far gone I'd honestly back up and wipe as soon as you can - there's no use spending weeks or even months trying to hunt down obscure bits of tricky viruses when you could have a clean system in less than a day.
DOO EET!
__________________
XFIRE: Lindmando STEAM: Lindmando
Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
4094MB RAM 500 GB HD ATI Radeon™ HD 5850 8800 GT
Windows 7 64-bit Ultimate
eslfish is offline   Reply With Quote
Old 02-19-2010, 08:17 PM   #9
In Runtime
 
ohm55's Avatar
 
Join Date: Feb 2010
Posts: 141
Default Re: my computer is infected

I know one good way. You can make a Kapersky Rescue USB with Unetbootin.
__________________
You are such a good friend that if you and me were the last two people trapped on a sinking boat with only 1 life vest left, i would remember and pray for you every day.
Funny how Communism is so bad in Politics but so good with software!
My reputation is in the Red, so why doesnt it say "ohm55 needs rehab" when I put my mouse over it?
ohm55 is offline   Reply With Quote
Old 02-20-2010, 01:57 AM   #10
Fully Optimized
 
Š88's Avatar
 
Join Date: May 2005
Posts: 4,775
Send a message via MSN to Š88
Default Re: my computer is infected

edit -just noticed this thread is already over a week old so maybe i'm too late

Oh man I think had the exact same thing. Who knows how the hell it actually got downloaded (says it comes from a plug-in download but I don't remember accepting anything from any untrusted websites).

Anyways, disable your windows restore because apparently the Win32 viruses infects all your restore points and is able to reinstall itself in this manner every time you restart otherwise.

Second: If an error box pops up saying you can't run a program (that is, any executable) just leave it there and try to run the program again. It might work the second time if you leave the dialog box there.

Run Malwarebytes (full scan) and download Hijackthis!..run that as well and get rid of any entries that are malicious. If you are not sure what to remove, select the option to save the results in a file and post it on here.

I have to mention that this is a nasty virus. It crippled my start-up and that's the last thing I can't seem to fix so I am still likely going to reformat in the near future anyway.
__________________

__________________
Killing under the cloak of war is no different than murder

Kein Alkohol ist auch keine Lösung!
Š88 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 06:41 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0