How to i get rid of a Trojan-Pws-Daonol

[Peter North]

for some i have no clue why kespersky did not see but spysweeper did,Now just to log in i have to be in safe mode will not boot the other way.help guys the way i see it is to wipe the drives thats the last thing i will do

 

[fran51]

Spysweeper turned this up on my system too. A Google search for the trojan name found an indication that this is a false positive from Spysweeper. See the thread at http://en.community.dell.com/forums/p/19278022/19496660.aspx for more info.

A poster on that forum also gave the Webroot customer support phone number and hours:

866-612-4268 option # 5 for tech support. If you don`t have your license number available, give them your email address.

They are available Monday through Friday 9:00 am to 8:00 pm Eastern time, Saturday 11:00 to 7:00 pm, Sunday 11:00 to 6:00 pm.

I'm planning to call them to confirm. . .