I ask this question for a friend. They recently purchased a laptop from Olivet University here in Bourbonnais, Illinois. They started to use it with D-Link Internet and found that K9 Web Protection is keeping the good sites such as YouTube blocked. It was installed by the university so that students couldn't get distracted, but they did not remove nor provide the password or any information on the product. It has expired, but continues to block. The uninstallation will not work due to the required password, and the "Find Lost Password" feature is null and void since it's linked with the university, and they will not respond. The K9 Web Protection Help forums provide nothing but ignores and no help whatsoever. However, a classmate suggested that he could hack it. Sadly, he refuses to assist me by preforming the hacking.
I am an armature at hacking. I can get my way around almost any computer, and I have gotten my advantages out of Microsofts holes in Vista.
So, can anyone point me in the right direction or offer advice?