Re: help identifying a problem
I would recommend that you download two other programs. The first is the FREE version of AVG. This is a great AV program that can possibly find the virus if you have one. The other is Spybot Search and Destroy. It is FREE, which is always good.
Do the updates on both and then run them both. Do this with the other programs turned off and not running, and see if you come up with some other problems.
LEARN BY DOING NOT BY FOLLOWING DIRECTIONS!
I thought you were a hispanic/african american? Who is the white guy in the pictures?