Help???

[psykojuggalo]

Ok, I hope someone on this forum is nice enough to help me no one else will


Ok this is my problem i recently moved so i had to move my computer got connected back to the internet and ever since i have been getting several virus's and spyware.

I cant open up task manager it freezes and when i go to start menu turn off computer nothing will come up? then i get a screen that says NT authority is shutting down it says c:\\windows\system32\lsass.exe status code 128 and gives a 59 second count down then reboots.

I have ran spybot search and destroy and adaware se to remove as much as i can but had no luck so i then reformatted twice And it still does the same thing what can i do to fix this now my computer says i have win32ssr.exe virus but nothing can find it


I am running windows xp can anyone please help me????



thanks jon

 

[^Mike^]

You reformatted completley and it did the same thing? After a clean format i would install Zone Alarm free firewall its is awsome and keeps stuff out like crazy.

 

[Hackslayer]

can you do a system recovery

 

[pctechmike1]

Personally, I've never seen a virus stay on a computer after a format and reinstall- maybe we're not clear on the formatting part. You wiped everything- I mean everything- had to reload Windows, each program one at a time, the whole works- and you're still getting the virus? This would be the first time I've seen this happen. On to the issue.....

Try a free virus scan from Trend Micor's Web site- that's a start. What antivirus app do you use? I use Avast!, Home Edition which is free, and has kept me virus free for a very long time. You can get it at Avast.com. Also, I would try some removal tools- you can download these from several different antivirus Websites, burn to a CD, and run as soon as you get it into the computer. If the computer keeps shutting down, try going into Safe Mode with Networking (keep tapping F8 after rebooting the computer), and see if you can get to the free virus scan online from there. Try these, and if this don't work, post back.

 

[burton_o61]

Ya ive never seen that either...did you format your pc using a formatt file on the harddrive?

 

[psykojuggalo]

Personally, I've never seen a virus stay on a computer after a format and reinstall- maybe we're not clear on the formatting part. You wiped everything- I mean everything- had to reload Windows, each program one at a time, the whole works- and you're still getting the virus? This would be the first time I've seen this happen. On to the issue.....

Try a free virus scan from Trend Micor's Web site- that's a start. What antivirus app do you use? I use Avast!, Home Edition which is free, and has kept me virus free for a very long time. You can get it at Avast.com. Also, I would try some removal tools- you can download these from several different antivirus Websites, burn to a CD, and run as soon as you get it into the computer. If the computer keeps shutting down, try going into Safe Mode with Networking (keep tapping F8 after rebooting the computer), and see if you can get to the free virus scan online from there. Try these, and if this don't work, post back.

Yes i completely reformatted it i have to reinstall all programs and all drivers I did it one more time and it seems to be doing fine i downloaded Zone alarm and it has treated 6 virus's and they were all win32sbb or something like that but since then everything as been ok so far



thanks for all of your guys help


jon

 

[joe pic]

um, yeah that sounds a bit strange. Do a system recovery if you can, and definitely run a virus scan

 

[user12]

are you playing around hooked up to the net after your format? is your windows install SP1 or SP2?