Can you let us know what Operating System you are using?
Windows 8, 7, Vista, XP?
Also, if you like, please run the following short scan, and post the results in your reply. It will show malware:
Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)
•When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
•Click the dark-blue button applicable to your system to download. (See Note
•Save to the Desktop
•Close all windows and browsers
•XP: Double-click the program to run it
•Vista/Seven: Right-click and select 'Run as Administrator'
•A report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan)
in your reply.
One of the RogueKiller downloads is for x-64 (64-bit system)
To find out if your system is 32 or 64 bit:
in the Start Search box
in the Programs list.
The operating system is displayed as follows:
For a 64-bit version operating system, under System > System type, it shows:
64-bit Operating System
For a 32-bit version operating system, under System > System type, it shows:
32-bit Operating System