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Old 09-10-2013, 11:16 PM   #1
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Default Do I have a virus or trojan?

Hi all. I was updating Windows 7 and ended up installing the same 3 updates (for Office) over and over. When I scanned with NOD, it says boot sector - error reading and hiberfil.sys and pagefile.sys error opening (on several computers). Do I have a virus or Trojan?
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Old 09-10-2013, 11:38 PM   #2
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Default Re: Do I have a virus or trojan?

Neither. Nothing suggests that you are infected at this point.
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Old 09-11-2013, 12:03 AM   #3
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Default Re: Do I have a virus or trojan?

Well if you want to be on the safe side runt he antivirus tools out of toolbox PC Cleanup Toolbox
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Old 09-11-2013, 12:40 AM   #4
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Thanks, dale and BL_123. One thing suggests a possible problem, I think; that is I can't update windows. I keep installing the same three Windows (Office) updates over and over. That can't be good.
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Old 09-11-2013, 02:06 AM   #5
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Default Re: Do I have a virus or trojan?

Follow the steps in this guide for your OS Windows Update or Microsoft Update repeatedly offers the same update
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Old 09-11-2013, 04:04 AM   #6
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Default Re: Do I have a virus or trojan?

BK's suggestion is solid, but I'll rant a bit more.

Usually when Windows offers the same updates, it's no more than a nuisance. It's just that for some reason Windows failed to register your updates.

Sometimes it can be resolved by complete uninstallation (use a registry cleaner after uninstallation), then reinstallation of the same files with a higher version.
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Old 09-11-2013, 04:30 AM   #7
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Default Re: Do I have a virus or trojan?

I have experienced this same problem with my grandparents laptop running Vista Business (Vista what do you expect) and it would try to download and install the same update continuously. I don't think its happened for a while that I know of..
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Old 09-11-2013, 07:29 AM   #8
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Thanks again, dale and BK_123. The thing is, the updates (for MS Office, not Windows, per se) that

---------- Post added at 07:29 AM ---------- Previous post was at 07:27 AM ----------

These updates report as being installed correctly. And I get the exact same thing in two laptops running Office.
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Old 09-11-2013, 08:35 AM   #9
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Default Re: Do I have a virus or trojan?

I went through your other thread and it seems like you had some trouble with updates for a while now. This is just a random attempt: could you try to uninstall/reinstall the updates without NOD?
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Old 09-11-2013, 11:23 AM   #10
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Thanks, Dale. I did what you suggested, but it still wants to reinstall Office updates:
KB 2760411
KB 2760588 and
KB 2760583

This is driving me crazy (as if I wasn't crazy enough already).
Chuck
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