Is CyberGhost VPN Malware Or A Scam?

Steve028

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I read about them in PCmag, and I downloaded the VPN software. However, it hasn't worked. It appears that I need some sort of 'activation code' which I didn't get, even though I paid for it (only seven dollars but still). I messaged them, and they said they get back in 48 hours. Hasn't been anywhere near that long, but I saw a couple people that said it didn't work.

I'm now unsure if this is just some kind of error or if CyberGhost is a scam of some kind. Has anyone had any experiences with this service, and should I be concerned that the software is somehow malicious even though Norton said the download was safe and it had been mentioned as legit and given a 4 star rating on PCmag? What's the deal with this?
 
I use CryptoStorm myself. $4/month, good DL speeds as long as I select a server in my general area.
 
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