Go Back   Computer Forums > General Computing > Cyber Safety and Computer Security
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-18-2008, 04:47 PM   #1
Solid State Member
 
Join Date: Apr 2007
Posts: 7
Default Changing anti-virus software on an infected machine

My brother has a computer that has a bunch of adware/spyware, a trojan, and maybe some more stuff (I haven't done a scan yet) on his computer with expired anti-virus software on it. Now he has purchased a cd for a new anti-virus program, but I'm not sure how to go about getting it on his computer because when we try to install it, a dialog box pops up saying that we need to remove the other anti-virus software first. I'm wondering if I uninstall the current anti-virus software if that will suddenly let a bunch of viruses run free on his computer and trash it before I can install the new software. If anyone could help me out and recommend what would be the best thing to do in this situation it would be greatly appreciated. Thanks in advance.
__________________

staygold is offline   Reply With Quote
Old 01-18-2008, 04:58 PM   #2
Site Team
 
T-MAN's Avatar
 
Join Date: Jul 2007
Location: Australia
Posts: 2,058
Default Re: Changing anti-virus software on an infected machine

Unplug your internet then uninstall the old anti-virus and then install the new anti-virus and then plug your internet in and go online and get the latest updates for the new anti-virus.
__________________

__________________
1st Puter - Intel Pent D 3.4GHz, 2 GIG Ram, GeForce 9800GT, Windows 7 Home.
2nd Puter - AMD Athlon Dual Core 2.69GHz, 2 GIG Ram, GeForce 7600GT, XP Home.
Lappy - Intel Dual Core 1.73GHz, 2 GIG Ram, Vista Home Premium.
Piss off George Monks = gmcrepair? YES, YES it was.
Yeah he likes to boost his count.
T-MAN is offline   Reply With Quote
Old 01-18-2008, 06:15 PM   #3
Fully Optimized
 
blackjack's Avatar
 
Join Date: Mar 2007
Posts: 2,945
Send a message via MSN to blackjack
Default Re: Changing anti-virus software on an infected machine

You shouldn't have any problem uninstalling the old AV, it make ask you to use the installation disc to get rid of it, then put the new one on, run the scan first then update it, if your still worried, run the AV in safe mode.
__________________
Compaq Presario CQ5305K-m Intel® Pentium® Dual Core E5300 (2.6 GHz), Windows® 7 Home Premium 64 bit, 2048 MB , Hard drive: 320 Gb, with 18.5 Widescreen
SPURS TILL I DIE (DIAMONDS ARE FOREVER SO ARE SPURS)
TO DARE IS TO DO
blackjack is offline   Reply With Quote
Old 01-21-2008, 12:37 PM   #4
Solid State Member
 
Join Date: Apr 2007
Posts: 7
Default Re: Changing anti-virus software on an infected machine

Thanks for your help! Everything seems to have worked out nicely
staygold is offline   Reply With Quote
Old 01-21-2008, 01:11 PM   #5
In Runtime
 
shadygirl420's Avatar
 
Join Date: Aug 2006
Posts: 238
Default Re: Changing anti-virus software on an infected machine

Best thing to do in my opinion is to do a fresh install.
__________________
EVGA NVIDIA nForce 680i SLI ATX Intel Motherboard
Intel Core 2 Duo
2GB Ram
EVGA GeForce 8600GT 256MB Video Card
MSN trugirl233@hotmail.com
shadygirl420 is offline   Reply With Quote
Old 01-22-2008, 07:57 AM   #6
In Runtime
 
Join Date: Jan 2008
Posts: 238
Send a message via AIM to Waldorf PC
Default Re: Changing anti-virus software on an infected machine

I se that you have all help out wonderfully. However, I wanted to contribute some more information. Avast is a wonderful anti virus program. It not only removes viruses but worms and trogens. Not to mention, it's free. I have it on my computer, and it does a fine job. It can be found at www.avast.com

You should also consider installing anti spyware programs. one I'd suggest and that I also use is Super Anti Spyware. It's free and can be found at http://www.superantispyware.com/ I thought I'd bring that up to you since you stated there were spyware and malware on your system.
__________________

__________________
Get More Bang With Your Buck With Waldorf PC!
Whether you need computer troubleshooting, hardware, software, custom computer builds, or tech support, we have it.
Call 301-535-3733 or go to www.waldorfpc.com for more details.
Waldorf PC is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 09:07 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0