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Old 05-12-2010, 05:06 PM   #1
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Default AVG Virus Vault is Full, and I have a Trojan!

Hi all, I have a problem.

For a long time, my AVG vault has been full to the max. I do not want to dump it, for I've heard horror stories of dumping it and re-infecting their hard drives. So here's how it goes. I always have about 500 or so warnings of problems from AVG every time it finishes it's overnight scan. I cannot do much, so I let it be.

That changed. I opened Windows Explorer one day, and AVG warned me this:



and this is another window that pops up:



Do these look authentic? The pixel effect seemed to be the cause from using the Print Screen key. I get them, and I am worried. I cannot delete the threat due to a full vault.

What should I do?

Cheers,
Joshua
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Old 05-12-2010, 11:25 PM   #2
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Default Re: AVG Virus Vault is Full, and I have a Trojan!

Empty the vault. It will permanently delete the infected files inside.
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Old 05-13-2010, 07:50 AM   #3
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Default Re: AVG Virus Vault is Full, and I have a Trojan!

Now I have two more problems... I cannot find the virus vault in the AVG folder, and I do not know how to empty it.

Cheers,
Joshua
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Old 05-14-2010, 12:04 AM   #4
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Default Re: AVG Virus Vault is Full, and I have a Trojan!

Click Start > Programs > AVG Free > AVG Free User Interface. On the top bar, click History > Virus Vault. There you can see the contents of the vault and empty it.
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