sometimes you have to pay a restocking fee, doubt it on such a cheap card, but you have to pay for shipping, which is a 10$ hit. but a 10$ hit is cheaper than a cheapo pci-e card. check ebay though.
Originally Posted by Newegg Return Policy
All items returned for a refund are subject to a 15% restocking fee.
they would definatley make you pay here, since they would have to sell it open box, and 15% of 500$ is 33.34$. and factor in shipping thats a 50ish dollar hit there.