You might encounter the error "Spooler Subsystem App stopped working and was closed
" in Windows XP and Windows Vista, And the printer is usually HP which causes the printer spooler to stop.
Try the following to resolve Spooler Subsystem App stopped working and was closed error
Check the windows service
Click on start > Run and type in services.msc and hit enter. Scroll down to the “Printer Spooler” service, Right click on this service and select start. Click the general tab and make sure the service startup is set to automatic, Click on the recovery tab and select “Restart the service” for all three drop down boxes. Now if the spooler subsystem app stopped working your system will try three times to restart the printer spooler service.
Turn off Internet Print Client
Click Start > Control Panel > Programs and Features, In the left side, Click "Turn Windows features on or off" Click + sign of Print services, Check Mark and select LPD and LPR. You should remove the check box against "Internet Printing Client". Restart your PC. Then click start > run and type in eventvwr and hit enter, Now search the logs for any spooler errors you might have
Uninstall and Re-Install Your Printers
Deleting and re-installing your printers will “Refresh” the printer settings. Click Start > Control Panel > Printers > Right Click on all printers one at a time and select delete. Then add each printer back one at a time printing test pages if possible after you add every printer to see if the Subsystem App stopped working and was closed error comes back. If the error does come back for a certain printer try to update the drivers as per below.
Update Printer Drivers
Take a look at what driver your printer is using, Click Start > Control Panel > Printers > Right Click on all printers one at a time and select properties, Note down what driver the printer is using. Now download the latest driver for that printer and install it on your computer.
Q & A For Subsystem App stopped working and was closed
Q : I don’t have the run option in my start menu
A : if you don't have Run in the Start Menu then hold the Windows Key on the keyboard and press R.
Print Spooler Service Keeps Stopping