I am retired and live on a VA pension. They pushed moving accounts from paper checks to debit cards a while back. Been a couple of years ago I think.
I went along with it and have been a pretty happy card user. No problems until the 3rd of this month.
On the 3rd some jackass, armed with my card numbers, placed an order for a high end, high dollar router and two gaming mice. The router costs $299.99 and the mice are $79.99 each. Total with tax is $487.57. That's fucked up.
I was unaware until I placed an order with Super Bright Leds for $90.80 on the 4th. I was checking my card balance and found the large charge amount in the list of charges. I called the card company and was given the total on the charge and where it was made. I told them I didn't do that and to put the money back on my card. Well they couldn't, well not right then any way. The gal I talked to was nice but they have procedures they have to go through.
I followed up with a call to office depot's account receivables office. The gal I talked to, after providing enough information to prove I owned the card, canceled the order and passed the information to their security department. She gave me a order canceled number for my reference. She stated the order had not been shipped and my money should be back on my card in 3 to 5 days. And it was.
I thought this matter had been put to bed but boy was I wrong. I was going to place a 50 dollar order with NewEgg for a GPU cooler and called the automated card information number. It said I have $2.00 dollar balance on my account. Went ballistic is not the words I would use to describe what happened. I woke my neighbors up.
Needless to say I called the help desk and went totally shit house rat crazy. The poor guy on the phone maintained his cool while I promptly lost my composure. I gave him all the information to identify myself and gave him the Readers Digest version of what happened to start with and what happened today. He issued a new card and passed me to a level 2 operator. We got the ball rolling on a dispute which could take up to 90 days to get resolved.
Yes I said 90 days.
Figures that office depot's accounts receivable's office is closed until Monday. I'm here to tell ya, the person I speak to had better have a seatbelt on. I'm going to make it clear they had better put my money back on my card pronto or face charges of accessory to credit card fraud.
By the way the bastard's name is:
Adam Marks and he lives in Detroit. office depot sent me a copy of the order that has his name, address, and what the little shit bought. And what it cost.
Adam, you little bastard, I hope you're enjoying your ill gotten goods. You're going down you little punk bastard. Hell will be a vacation resort compared to where you're going to wind up when I get through with you in a court room.
I'm not going to lay a hand on you although I could. But I'd rather you sit for 15 years in a small room and reflect on what you did to me. You picked the wrong person to fuck with.
I went along with it and have been a pretty happy card user. No problems until the 3rd of this month.
On the 3rd some jackass, armed with my card numbers, placed an order for a high end, high dollar router and two gaming mice. The router costs $299.99 and the mice are $79.99 each. Total with tax is $487.57. That's fucked up.
I was unaware until I placed an order with Super Bright Leds for $90.80 on the 4th. I was checking my card balance and found the large charge amount in the list of charges. I called the card company and was given the total on the charge and where it was made. I told them I didn't do that and to put the money back on my card. Well they couldn't, well not right then any way. The gal I talked to was nice but they have procedures they have to go through.
I followed up with a call to office depot's account receivables office. The gal I talked to, after providing enough information to prove I owned the card, canceled the order and passed the information to their security department. She gave me a order canceled number for my reference. She stated the order had not been shipped and my money should be back on my card in 3 to 5 days. And it was.
I thought this matter had been put to bed but boy was I wrong. I was going to place a 50 dollar order with NewEgg for a GPU cooler and called the automated card information number. It said I have $2.00 dollar balance on my account. Went ballistic is not the words I would use to describe what happened. I woke my neighbors up.
Needless to say I called the help desk and went totally shit house rat crazy. The poor guy on the phone maintained his cool while I promptly lost my composure. I gave him all the information to identify myself and gave him the Readers Digest version of what happened to start with and what happened today. He issued a new card and passed me to a level 2 operator. We got the ball rolling on a dispute which could take up to 90 days to get resolved.
Yes I said 90 days.
Figures that office depot's accounts receivable's office is closed until Monday. I'm here to tell ya, the person I speak to had better have a seatbelt on. I'm going to make it clear they had better put my money back on my card pronto or face charges of accessory to credit card fraud.
By the way the bastard's name is:
Adam Marks and he lives in Detroit. office depot sent me a copy of the order that has his name, address, and what the little shit bought. And what it cost.
Adam, you little bastard, I hope you're enjoying your ill gotten goods. You're going down you little punk bastard. Hell will be a vacation resort compared to where you're going to wind up when I get through with you in a court room.
I'm not going to lay a hand on you although I could. But I'd rather you sit for 15 years in a small room and reflect on what you did to me. You picked the wrong person to fuck with.
