Hi all,
So my current laptop is the Asus K55N-DB81
Anyway, I bought a laptop almost 2 years ago & I had problems with it almost from the beginning. While I thought some of the issues were Windows 8, I'm sure some of them were Asus issues too.
Since they treated me like garbage at Asus & their tech support is TERRIBLE (I wasted over a month trying to get things resolved), I will NEVER EVER buy an Asus product again. They don't believe in customer service & if you look at their BBB page, there's a RED warning I've never seen on anyone's BBB page before.
The thing is useless now & I can barely work with it.
Now onto what I need:
1. I want a company that has an office here in the US & they treat their customers well. Also an Executive Response team for when tech support isn't working.
2. I had an HP before, wasn't in love with it. My first ever laptop in '97 was Toshiba & their customer service was terrible b/c they had tech support guys manning it, but I heard that's changed. Someone mentioned this one will take Win 7 - Toshiba satelitte L50d-b but I can't find it anywhere on New Egg or Tiger Direct.
3. I do camming, so I am learning that if I have multiple camming sites open, there's too much lag even if I have high Internet speeds. Even when I close them down the lag is terrible. I didn't realize until this week that camming is the same thing as being a gamer.
I guess the Asus' processor is terrible & probably the graphics card as well. I can't blame them for that though, as I didn't choose this laptop & at the time I wasn't camming.
Someone said I need an off board graphics card, but how do you get that for a laptop?
4. It has to be able to take Win 7 although I just learned today that any laptop can take Win 7 if you change something in the bios. I was misinformed by several people.
I don't need a ton of HD space. I have 698 GB & it's not even half full.
5. I need a built in cam, but I have an external so it doesn't have to be great.
6. I use my own mouse, but the keyboard, I'm using now has num keypad & I'm used to it, although I think they all come with that now, correct?
7. Screen size, the same as the Asus one which I think is 15.1
8. Price range - $400-500
I'm furious I have to buy a new one when I don't have the money because of Asus laptop, but I live to learn.
I appreciate all the help you can give me.
Thank you
So my current laptop is the Asus K55N-DB81
Anyway, I bought a laptop almost 2 years ago & I had problems with it almost from the beginning. While I thought some of the issues were Windows 8, I'm sure some of them were Asus issues too.
Since they treated me like garbage at Asus & their tech support is TERRIBLE (I wasted over a month trying to get things resolved), I will NEVER EVER buy an Asus product again. They don't believe in customer service & if you look at their BBB page, there's a RED warning I've never seen on anyone's BBB page before.
The thing is useless now & I can barely work with it.
Now onto what I need:
1. I want a company that has an office here in the US & they treat their customers well. Also an Executive Response team for when tech support isn't working.
2. I had an HP before, wasn't in love with it. My first ever laptop in '97 was Toshiba & their customer service was terrible b/c they had tech support guys manning it, but I heard that's changed. Someone mentioned this one will take Win 7 - Toshiba satelitte L50d-b but I can't find it anywhere on New Egg or Tiger Direct.
3. I do camming, so I am learning that if I have multiple camming sites open, there's too much lag even if I have high Internet speeds. Even when I close them down the lag is terrible. I didn't realize until this week that camming is the same thing as being a gamer.
I guess the Asus' processor is terrible & probably the graphics card as well. I can't blame them for that though, as I didn't choose this laptop & at the time I wasn't camming.
Someone said I need an off board graphics card, but how do you get that for a laptop?
4. It has to be able to take Win 7 although I just learned today that any laptop can take Win 7 if you change something in the bios. I was misinformed by several people.
I don't need a ton of HD space. I have 698 GB & it's not even half full.
5. I need a built in cam, but I have an external so it doesn't have to be great.
6. I use my own mouse, but the keyboard, I'm using now has num keypad & I'm used to it, although I think they all come with that now, correct?
7. Screen size, the same as the Asus one which I think is 15.1
8. Price range - $400-500
I'm furious I have to buy a new one when I don't have the money because of Asus laptop, but I live to learn.
I appreciate all the help you can give me.
Thank you