Unable to log into computer

veloman

Solid State Member
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10
Two adult daughters share a computer with each having their own sign in. One can no longer sign in. A box appears saying the login is not recognized or something to that effect. What happened? How is she going to get into her files, etc? Windows 7 OS.

Thanks from someone not so computer savvy.
 
Has the daughter with the account that can login into Windows does her account have admin privileges, If so she could simply remove the password on the other account.
 
Thanks for the reply. I will check that in a few days (she's away right now).
 
Be sure to wear a cup and a fencing face guard as it sounds like a cat fight is on the horizon.
 
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