Draygoes
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I have a friend named Crystal, and she has the most odd problem.
I was doing a routine removal of some adware, and the laptops built in volume controls fired off. I was doing this over TeamViewer, but I saw the box come up on the screen. The volume was going up and down at random moments, and even muting and unmuting.
When I say built in, I mean it because the bar that came up had no effect on the Windows volume settings at all. Not sure what brand of laptop she has, but I had still never seen anything like that before.
I asked her to take her hands completely away from the keyboard, she complied, and the problem still came up.
The adware removal went off without the slightest catch, but the volume problem is still going on. She is asking me what to do, so I told her that I would ask around.
I feel like this is a hardware problem, but I am not sure. If anyone has any experience with this sort of thing (aka seen or heard of such a problem) I could really use the help. Its driving her crazy, and I feel really bad for her.
Thank you for taking the time to read this.
I was doing a routine removal of some adware, and the laptops built in volume controls fired off. I was doing this over TeamViewer, but I saw the box come up on the screen. The volume was going up and down at random moments, and even muting and unmuting.
When I say built in, I mean it because the bar that came up had no effect on the Windows volume settings at all. Not sure what brand of laptop she has, but I had still never seen anything like that before.
I asked her to take her hands completely away from the keyboard, she complied, and the problem still came up.
The adware removal went off without the slightest catch, but the volume problem is still going on. She is asking me what to do, so I told her that I would ask around.
I feel like this is a hardware problem, but I am not sure. If anyone has any experience with this sort of thing (aka seen or heard of such a problem) I could really use the help. Its driving her crazy, and I feel really bad for her.
Thank you for taking the time to read this.