Start up dark blue screen in widows7

sio

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5
Location
england
Start updark blue screen appears with starting windows and logo on it.Stays for 30 seconds then goes to log in wiht blue screen.When shutting down screen dark blue message comes up hoist programe still runing please shut down,then goes to blue screen and shuts down.How can I stop this.Cherrs Sio
 
Hey there :)

How did all of this start? What was the last thing you did?

I actually don't have any idea about it, but maybe some history could help.
 
Did you do any Micro$oft updates lately?

Sometimes doing updates can screw with drivers.
 
The first thing you can do is to do a system restore. Bootup in Safemode.
When you see the first screen (it's black and usually shows the logo of the motherboard manufacturer. This is called the post process) Hold down F8. You should come to a screen that looks like this:
Start-Windows-in-Safe-Mode-Step-5.jpg


If you see somthing like the following, just click F8, and you should go to the screen above.
124197d1292613439-advanced-boot-options-boot_manager.jpg


Enter safemode

You should be promted with the restore guide automatically. If not, go to start and search "system restore".
Restore to a point before this happened.


If the doesn't work. Take a picture of the blue screen. It show an error message that we can use to pinpoint the problem
 
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