Microsoft is a mess. A horribly run company, much like most American companies these days it would seem. Their fiasco with the xbox one launch is a perfect example of how a company can really cause issues for themselves. Sony did an amazing job and thats a big reason why the PS4 is slaughtering the Xbox One in sales across the globe. As far as Windows... well its still the most popular OS and imo the best OS. Microsoft will never lose my support because they make products that I need and use on a regular basis. But they are still a disaster lol