Default Issues with hard drives after recovery

[Eamon Bayle]

Hello forumers ! This is my first post.
I'm quite desesperate by some issues that occurred today.

There's a problem with a computer with Windows 8.1 in it. This desktop computer have 3 hard drives in it.
The main disk, with a partition with a recovery (Win 7) and the operating system.
2nd disk of 1.5 Tb, back in Win 8, 400 Gb was free space.
3rd another one of 500 Gb, with 500 Gb of free space.

The problem is, after seeing that we cannot use Inventor 2012 in Windows 8 OS, we decided to format the computer via recovery manager to put it back to factory values. After this, the main disk has the Win 7, but now, the second disk is detected and accessible, but it says that the capacity is only 400 (the 400 that was free before).
And the 3rd is undetectable.

Using Speccy software, seems that the disks appears as connected and with the original size, but Windows 7 don't, and we are in fear to have lost all the data.

Anyone knows what happen here?

Thanks a lot !

 

[BK_123]

The 3rd drive may have corrupted. Go into start menu then right click comptuer and click manage then find disk management to see if all the drives are being picked up, It maybe that it is not formatted right.

 

[Eamon Bayle]

Well we did a disk management

The new information is that, the 1,5 Tb is the one that is not recognized (second disk). We confused the third 500Gb disk with the second.
So third is recognized and empty as it was, but the 1,5 Tb is not. Is where all the data is.

Here's a screen attached.

Thanks in advance

 

[BK_123]

I'd get a copy of Linux and boot that up to see if it can see the drive.

 

[Eamon Bayle]

We got a copy of linux on a live USB pen drive, and this one detects all hard disks except the 1,5 TB.
1,5 TB HD is not even detected by the live distribution.... What can we do?

 

[BK_123]

Check all the cables on the motherboard to make sure that they all are connected.

 

[TheCrow]

do a repartition with a xp install disk.