I have a windows 7 home premium 64-bit Acer Aspire 5253 laptop
I'm having some serious issues with it, Im guessing regarding the hard drive,
When I turn on the computer, I get the black screen, with a few options, Safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, and start windows normally, Any one of them I try, the computer loads, it gets to the Starting Windows screen, and then for literally about a quarter of a second you see the blue screen, and it restarts to the same black screen, this happens with ALL the options available at the black screen, I can't get to the logon screen at all, I have given it to repair shops, they all say, they need to install a new hard drive but they are not sure if they will be able to save the files, I really need to save a few VERY important files, I need them, and I didn't have any backups, can anyone help me with this?
Or give me a link to where this issue would be better handled?
I have the laptop with me right now, any help would be HIGHLY appreciated!
Thanks
I'm having some serious issues with it, Im guessing regarding the hard drive,
When I turn on the computer, I get the black screen, with a few options, Safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, and start windows normally, Any one of them I try, the computer loads, it gets to the Starting Windows screen, and then for literally about a quarter of a second you see the blue screen, and it restarts to the same black screen, this happens with ALL the options available at the black screen, I can't get to the logon screen at all, I have given it to repair shops, they all say, they need to install a new hard drive but they are not sure if they will be able to save the files, I really need to save a few VERY important files, I need them, and I didn't have any backups, can anyone help me with this?
Or give me a link to where this issue would be better handled?
I have the laptop with me right now, any help would be HIGHLY appreciated!
Thanks