netbook reaally slowing down

[ak47kgb]

OK, so I've been using my netbook for about a year (I think) without having any major issues. Then recently, out of nowhere, it started acting up, really slowing down, even hanging on a few instances. I checked task manager and I saw that the CPU usage would spike up to about 85-99 percent at times, and physical memory usage would remain at about 80-90 percent for the most part. I think that is why the computer is running really slowly. But why? I haven't done anything major to it. All of a sudden it just became that way.

Help?

It's Windows 7 starter by the way.

 

[iPwn]

In the Task Manager, click on the processes tab and then see what's running your CPU and memory so high. Anything suspicious? You can also run HiJackThis and post the logs, would help to see what's running.

 

[ak47kgb]

ImageShack® - Online Photo and Video Hosting

ImageShack® - Online Photo and Video Hosting

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:46:07 PM, on 8/7/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Oceanis\SystemSetting\WallPaperAgent.exe
C:\windows\Explorer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Windows\AsScrPro.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\RunDll32.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Asus | MSN
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Windows 7 Starter Helper - {D381FF29-7CFB-4D4E-B92A-C4EDDC696614} - C:\Program Files\Oceanis\SystemSetting\StarterHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ETDWare] %ProgramFiles%\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\windows\AsScrPro.exe
O4 - HKLM\..\Run: [EeeSplendidAgent] C:\Program Files\ASUS\EPC\EeeSplendid\AsAgent.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HotkeyMon] AsusSender.exe C:\Program Files\EeePC\HotkeyService\HotKeyMon.exe
O4 - HKLM\..\Run: [HotkeyService] AsusSender.exe C:\Program Files\EeePC\HotkeyService\HotkeyService.exe
O4 - HKLM\..\Run: [SuperHybridEngine] AsusSender.exe C:\Program Files\EeePC\SHE\SuperHybridEngine.exe
O4 - HKLM\..\Run: [LiveUpdate] AsusSender.exe C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe auto
O4 - HKLM\..\Run: [CapsHook] AsusSender.exe C:\Program Files\EeePC\CapsHook\CapsHook.exe
O4 - HKLM\..\Run: [Eee Docking] C:\Program Files\ASUS\Eee Docking\Eee Docking.exe autorun
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [OOBESetup] C:\Program Files\asus\OOBERegBackup\OOBERegBackup.exe /restore -"C:\Program Files\asus\OOBERegBackup\OOBEReg.ini"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [ASUSPRP] C:\Program Files\ASUS\APRP\APRP.EXE
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [COMODO] C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLA.exe
O4 - HKLM\..\Run: [CPA] C:\Program Files\COMODO\COMODO GeekBuddy\VALA.exe
O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
O4 - HKCU\..\Run: [Google Update] "C:\Users\John\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{782CC213-8857-4BD6-880E-204FDEBEA2E8}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{C221CCC2-8CB4-426C-B4DE-E85E834933B9}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CS1\Services\Tcpip\..\{782CC213-8857-4BD6-880E-204FDEBEA2E8}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CS2\Services\Tcpip\..\{782CC213-8857-4BD6-880E-204FDEBEA2E8}: NameServer = 156.154.70.22,156.154.71.22
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\windows\system32\guard32.dll
O23 - Service: Asus Launcher Service (AsusService) - Unknown owner - C:\Windows\System32\AsusService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 10752 bytes

 

[iPwn]

So C:\Program Files\Elantech\ETDCtrl.exe doesn't look too healthy. From my research, it may be an Asus program, and it may be a keylogger. Boot into SafeMode with Networking, download Malwarebytes and run it.

 

[ak47kgb]

I use an Asus netbook, so it's probably the first case. I'll download and run Malwarebytes just in case. Will post results when done.

 

[ak47kgb]

OK so malwarebytes didn't find anything malicious :/

My netbook currently has 1GB of RAM. I've noticed is that on a normal (non-safe) mode, used physical memory would be ~900MB on a normal load. Firefox hogs about ~100+MB of that, so if I exit out of firefox, it will go down, but only to around ~700MB. That's still a lot I think, considering that I don't run too many (if at all) memory consuming programs (that I know of) - see task manager. The only "big" programs I run mostly are firefox, AIM, Skype, and an antivirus software. CPU usage also tends to be on the higher end as of late, as described above.

On safe (with networking) mode, CPU usage would be down tremendously, mostly under single digits, spiking only to about 10-15% only once in a while, so I don't see a problem there. RAM usage, meanwhile, would be down to 500-700 MB (depending on how much firefox hogs). Still a lot, no?

Also, I am having trouble shutting down my netbook properly. During the shutdown process, Windows is supposedly "configuring" my computer before shutting down. But it gets stuck there for a while. Actually I think it just stays there the whole time. I've always been hard resetting my PC in that situation so IDK if it's just a matter of waiting for it to shut down (which is a looong time) or if there is something wrong.

 

[PcTestCard.couk]

Try disable all startup apps and run "chkdsk C: /r" at the command prompt to scan the HDD.

hope this helps!
Bill
Tech Manager
Wptinc

 

[JCB1]

end this process C:\Program Files\Common Files\Java\Java Update\jusched.exe as this is known to thrash disk i/o. Click on start and type in msconfig and stop this process from auto starting. Ive seen this on many machines