stuiedaman
Baseband Member
- Messages
- 55
- Location
- United States
I have a custom computer that I have been using for a little under a year, in which I bought used in great condition. The computer is running Windows 7 enterprise. Just a little while ago, I started receiving this message every time I try to boot up:
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
File: \Boot\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.
I can't boot into safe mode because this error is just before that screen. At first, I thought it was a hard drive failure and read around the net and most places were pointing towards that. So I decided to hook my hard drive up to an external enclosure and test it on my laptop. The hard drive worked fine, not any slower than usual or any errors. Was it my CD-ROM drive? I disconnected it and booted up with the hard drive back in. Same error. Are there any tests I can run or solutions to my problem? Thank you so much for your time viewing this post and helping me solve my issue!
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
File: \Boot\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.
I can't boot into safe mode because this error is just before that screen. At first, I thought it was a hard drive failure and read around the net and most places were pointing towards that. So I decided to hook my hard drive up to an external enclosure and test it on my laptop. The hard drive worked fine, not any slower than usual or any errors. Was it my CD-ROM drive? I disconnected it and booted up with the hard drive back in. Same error. Are there any tests I can run or solutions to my problem? Thank you so much for your time viewing this post and helping me solve my issue!