Hi, I've just started setting up my computer support / IT consultancy side to my business and I'm in the process of writing a manual / guidebook which will cover all the more usual issues- both for home computer users and for small business networks.
So I was wondering, what other people's takes are on the top 10 (or top x) most common problems that tend to occur and people phone up about, both for home computer users, and also for small business networks with a single location- and maybe the best fixes for these.
I have my own ideas based on experience down the years, but everyone's experience of such things is different so I'm not going to base my expectations purely on what I've experienced myself from years ago.
I'm sure there'll be a lot of variety!
So I was wondering, what other people's takes are on the top 10 (or top x) most common problems that tend to occur and people phone up about, both for home computer users, and also for small business networks with a single location- and maybe the best fixes for these.
I have my own ideas based on experience down the years, but everyone's experience of such things is different so I'm not going to base my expectations purely on what I've experienced myself from years ago.
I'm sure there'll be a lot of variety!