doddsey_65
Beta member
- Messages
- 3
Hi, I have a fujitsu computer(specs below) which is about 6 months old if that. I have had no problems with it up til now.
On starting the machine it works like normal, then after the windows logo(which hangs for about 2 minutes) i get a black screen with the cursor visable(and moveable). Then after about 5 minutes i get the welcome screen which hangs for about another 5 mins and i then get the desktop. But i cant do anything as it appears to be loading a lot of things, the LED on the front stays on constantly and i cant do anything til that goes out(after about 10 minutes). There are no procvesses running that never used to be there. When the desktop does load i get 2 error messages.
1.Cannot load the remote access connection manager service:
error 711: the operation could not be finished because it could not start the remote access connection manager service in time. So i open the services and try to enable it manually, but it wont work, popping up the same error. Its only after 3 or 4 times trying that it works.
2.an error about notifications, the screenshot didnt capture it so i dont have details on it.
I have opened the case and looked for dust and loose cables, everything seems to be fine. I then tried to remove the DVD drive but that didnt solve it. Didnt want to remove ram until i ruled out software issues. One thing to note once when i started it the CPU fan started like it was a car revving its engine and kept up that intermittent speed until i turned it off. Then when i restarted it it worked fine.
i dont have any windows disks to reinstall the system as it came on the computer. I do have the WINRE boot partition but cant understand how to reinstall windows 7 from this. In the F8 menu I dont get anything letting me recover or reinstall.
Here is the log from anti malware:
Any ideas on what this could be? I am also running AVG and ran a scan though nothing came up.
Specs:
Windows 7 X64 build 6700
Intel Dual core 2.7ghz (E5400)
3gb Ram
Onboard video and sound
On starting the machine it works like normal, then after the windows logo(which hangs for about 2 minutes) i get a black screen with the cursor visable(and moveable). Then after about 5 minutes i get the welcome screen which hangs for about another 5 mins and i then get the desktop. But i cant do anything as it appears to be loading a lot of things, the LED on the front stays on constantly and i cant do anything til that goes out(after about 10 minutes). There are no procvesses running that never used to be there. When the desktop does load i get 2 error messages.
1.Cannot load the remote access connection manager service:
error 711: the operation could not be finished because it could not start the remote access connection manager service in time. So i open the services and try to enable it manually, but it wont work, popping up the same error. Its only after 3 or 4 times trying that it works.
2.an error about notifications, the screenshot didnt capture it so i dont have details on it.
I have opened the case and looked for dust and loose cables, everything seems to be fine. I then tried to remove the DVD drive but that didnt solve it. Didnt want to remove ram until i ruled out software issues. One thing to note once when i started it the CPU fan started like it was a car revving its engine and kept up that intermittent speed until i turned it off. Then when i restarted it it worked fine.
i dont have any windows disks to reinstall the system as it came on the computer. I do have the WINRE boot partition but cant understand how to reinstall windows 7 from this. In the F8 menu I dont get anything letting me recover or reinstall.
Here is the log from anti malware:
Code:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4359
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
27/07/2010 20:40:04
mbam-log-2010-07-27 (20-40-04).txt
Scan type: Quick scan
Objects scanned: 132393
Time elapsed: 3 minute(s), 16 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{0d82acd6-a652-4496-a298-2bde705f4227} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{7025e484-d4b0-441a-9f0b-69063bd679ce} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{8258b35c-05b8-4c0e-9525-9bccc70f8f2d} (Adware.ClickPotato) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{a89256ad-ec17-4a83-bef5-4b8bc4f39306} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shopperreports.reporter (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shopperreports.reporter.1 (Adware.ShopperReports) -> No action taken.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\srs_it_e8790272b0765c5537ab96 (Malware.Trace) -> No action taken.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Any ideas on what this could be? I am also running AVG and ran a scan though nothing came up.
Specs:
Windows 7 X64 build 6700
Intel Dual core 2.7ghz (E5400)
3gb Ram
Onboard video and sound